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Claims

The London insurance market offers a variety of insurance products. To meet the needs of the customer, insurers are looking to overhaul their traditional claims systems to make them more efficient and transparent for agents, brokers, and policyholders.

Claims handling is an essential part of the insurance industry, and the London market is no exception. With the introduction of innovative technologies, the claims process has become much more efficient and streamlined for both insurers and customers alike. For Lloyds and London market insurers, this means using modern technology to streamline claims processing and handle them more efficiently. This could include the use of automated tools to quickly process and assess claims, as well as the use of artificial intelligence (AI) and machine learning (ML) to better detect fraud.

With more than two decades of deep domain experience, Coforge is helping the London market carriers transform their claims and benefit systems. We employ a systematic approach towards cognitive computing for claims solution by using AI-based outcome prediction and remediation. Our approach is supported by intelligent data-driven analysis based on insurance/loss history and outcome prediction resulting in highly effective and faster claim settlements. Our solutions include AI-based digital business assistants, deep learning, machine learning, multi-channel experience, image recognition, RPA, NLP, and workflow automation.

Our proven record of working with insurance clients for several years makes us a great choice when you need help in transforming your claims processes and systems.

Our solution includes:

  • AI-based digital business assistants.
  • RPA and machine learning for smart workflow automation.
  • Multi-currency, multi-lingual, and multi-channel experience all under one window.
  • Deep learning and image recognition to reduce human errors.
  • Intelligent data-driven analysis for accurate outcome prediction.

Our proven record of working with insurance clients for several years makes us a great choice when you need help in transforming your claims processes and systems.

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