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IDC predicts that by 2023, 50% of organizations will neglect to invest in market-driven operations and lose market share to existing competitors that made investments, as well as to new digital market entries (IDC FutureScape: Worldwide Digital Transformation 2020 Predictions, IDC #US45569118, October 2019). Thus, it's clear that organizations must move beyond investing in individual digital technology pilots and proof-of-concept projects.

The time has come for organizations to bring new digitally inspired ways of thinking and working right into the heart of business systems — leveraging technology to automate, instrument, coordinate, and optimize activities at the "outside edges" of organizations and throughout value chains and vital support functions.

Blog

Transform customer service or watch your customers and revenue shrink
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Podcast

Pega Podcast Bold Stories. Future focused
Season 3 | Future of CS | Episode 4
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IN FOCUS

Our Practices

Appian
Appian
Pega
Pega
OutSystems
OutSystems

HOW WE TRANSFORM

Our Solutions

Workflow / Process management
Workflow / Process management
Align processes with your organization's strategic goals, design and implement process architectures, establish process measurement solutions.
AI and Predictive Analytics
AI and Predictive Analytics
Use data mining, statistical modelling, machine learning, and artificial intelligence to analyse your data and make predictions about the future.
RPA
RPA
Automate your basic tasks and functions across a variety of applications, just as human workers do. RPA is designed to reduce the burden of repetitive tasks.
Case Management
Case Management
Providing a ‘container’ for exploratory work, improving coordination and communication between people carrying out the work, providing structure for regulatory or business policy reasons.
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