Leaders in Travel, Transportation, and Hospitality


The Travel Industry is rapidly transforming, driven by evolving customer demands, growing economies, increased competition, and disruptive technologies. A unique mix of travel domain knowledge, customer centricity, and technology capability is crucial to address industry challenges and generate opportunities for travel enterprises. 

Coforge's differentiated expertise, technical capabilities, operational flexibility, and business pragmatism helps deliver the most value to our clients. 

  • With global delivery centers and near-shore operations across the United States, Europe, and Asia Coforge combines multi-lingual capabilities with flawless delivery 
  • Coforge manages Technology operations for leading airlines and airports across the globe
  • Delivering complex System Integration programs across 100+ travel solutions 
  • Coforge specialist Airline software capability delivers Revenue Accounting & Fare Audit solutions for over 25 airlines 
  • Servicing the big-3 Cruise Lines across the globe 
  • Delivering some of the world's fastest cloud transformations
  • Recognized by Zinnov Zones as a leader in Travel and Hospitality Services
  • Recognized by Whitelane research as number 1 in business understanding by UK clients 
  • During the pandemic, Coforge was also recognized as the top 3 Covid heroes by enterprise clients in an independent customer satisfaction survey under the ISG Star of Excellence 2020 program
50+
Airlines
40+
Airport Implementations
$40Mn
Value generated through
innovation in last 3 years
50+
Hotel and Casino Technology Operations Managed
30+
Large Scale IT & Digital
Transformations Managed
$2.5B
Rail Passenger travel
enabled annually
Building strong relations for lasting success
Browse by Business Unit
Airlines +
Airlines

Driving optimization and Personalized Experiences

Having empowered over 50 airlines, across 95% of global destinations, Coforge focuses on delivering connected and personalized customer experiences, while optimizing operational costs.

  • Turbulence-free airline PSS migrations
  • Redefining Air Cargo Operations
  • Microservices Architecture
  • Faster & cost – effective System Integrations

Airports+
Airports

Transforming Airport Operations​

Capacity constraints, growing passenger footfalls, stagnant aeronautical revenues, and increased competition necessitate a transformation in business models, operational processes, and organizational activities. With a strong legacy of enabling over 30 airports and a focus on emerging digital technologies, Coforge helps you transition from a flight operations-based business model to a passenger-centric one.

  • Transforming Airport Operations Management
  • Transforming Customer Self Check-in Experience
  • Implementing Cargo Operations & Warehouse Management
  • IT & Infrastructure Management

Gaming & Hospitality+
Gaming & Hospitality

Leader in Gaming & Hospitality

Demanding travelers, increased digitalization, and hyper competitiveness are redefining business models for the hotel industry. The imperative is to personalize the customer experience  and associated journey. With its deep domain expertise, Coforge makes use of emerging technologies to deliver connected and personalized customer experience while managing related Technology components.

  • Modernizing experiences and going Digital
  • Contactless Guest experiences
  • IT Infrastructure Modernization & Optimization

Transportation and Logistics+
Transportation and Logistics

Innovative digital transformation and modernization

Disruptive technology is fundamentally changing the way the surface transport industry operates. Enterprises need to reinvent themselves to compete in the changing marketplace. Our domain experience led Technology transformation and Digitization expertise can help create seamless customer experiences and innovative business models for Transportation & Logistics enterprises.

  • Transformation Using Intelligent Automation
  • Blockchain-Based Cold Supply Chain Management
  • IT Infrastructure Modernization & Optimization
  • Establishing DevOps framework in Mobility

Travel Technology +
Travel Technology

Innovative digital transformation and modernization

Disruptive technology is fundamentally changing the way the surface transport industry operates. Enterprises need to reinvent themselves to compete in the changing marketplace. Our domain experience led Technology transformation and Digitization expertise can help create seamless customer experiences and innovative business models for Transportation & Logistics enterprises.

  • Transformation Using Intelligent Automation
  • Blockchain-Based Cold Supply Chain Management
  • IT Infrastructure Modernization & Optimization
  • Establishing DevOps framework in Mobility

MonaLisa+
MonaLisa

Smart Airline Solution Suite

MonaLisa is a fully integrated smart airline solution suite, offering end-to-end strategic planning focused on improving revenues and streamlining internal business processes to drive profitability, growth, and compliance with IATA SIS & ACH standards.

It provides comprehensive

  • Passenger Revenue Accounting​
  • Audit Solution – BIDT, Sales, Interline
  • Miscellaneous Billing
  • Revenue Analytics​
  • Route Profitability Analyzer​
  • Flight Operations

Browse by Innovation
Intelligent Automation+
Intelligent Automation

Third-eye – an AI/ML-powered passenger flow management system

In times of social distancing, keeping staff and customers safe is the top priority for our client airlines. Organizations are turning to technology to quickly comply with new health regulations and safety norms. Coforge introduces its unique AI platform – ThirdEye, video analytics, and machine learning-enabled airline operations for quick aircraft turnaround. ​

ThirdEye offers: ​

  • Monitoring distance between people from CCTV footage ​
  • Real-time bird eye view of an area ​
  • Send out notifications/alerts ​
  • Generate floor density heat maps 

Micro Services Middle-ware+
Micro Services Middle-ware

Business continuity with resilient microservices

How can infrastructure and operations professionals meet the expectation of maintaining business continuity during a disaster? Coforge's cloud-first approach introduces microservices-based check-in middleware for your operations. Roll out a data center within 15 minutes of a disaster

Your ability to manage a disaster situation depends on how often you test for recovery, how successful those recovery rehearsals are, and how quickly you implement the lessons learned from failures.

Health Passport – Partnered with APPI+
Health Passport – Partnered with APPI

Playing Our Part in Restarting the Travel Sector

A Digital Health Verification Platform Underpinned by Blockchain Technology to restart the Travel, Transport & Hospitality Industries.

The Health Passport has been designed to provide the platform between customer and travel organization providing a verification platform that has been designed to facilitate safe travel.

The ID verification platform works with ID documents from over 170 countries worldwide and has been developed to allow flexibility in the range of Health Care verification services available supporting self-declaration, certificate upload, and integration to healthcare providers.

Conversational UI+
Conversational UI

Supercharge your customer engagement

Explore how Artificial Intelligence-and NLP based digital assistants can intervene and convert stressful moments into customer engagement touchpoints - easing traveler worries and boosting sales.

Digital is changing the way travelers interact with brands and companies. While consumers are eager to use technology, experience shows that most digital solutions compromise on providing superior customer experience to reduce costs.

Most interventions today are designed to address transactions, e.g. online booking, which is a small part of the traveler's journey. What is really missing is end-to-end journey assistance.

Intelligent Data Processor+
Intelligent Data Processor

Intelligent Data Processor

Advanced Text Analytics using Intelligent Data ProcessorExplore how we leverage NLP and Machine Learning to help enterprises summarize large documents, extract important information to make meaningful relationships, and deliver insights to businesses.

  • Extract entities and relationships among them from a single or multiple documents
  • Leverages Natural Language Processing, Python API libraries
  • Provides visualization and drill down

Social Distancing+
Social Distancing

ThirdEye – AI based passenger flow management

In times of social distancing, keeping staff and customers safe is the top priority for our client airlines. Organizations are turning to technology to quickly comply with new health regulations and safety norms. Coforge introduces its unique AI/ML based video analytics platform – ThirdEye for quick aircraft turnaround.

ThirdEye offers:

  • Monitoring distance between people from CCTV footage
  • Real-time bird eye view of an area
  • Send out notifications/alerts ​
  • Generate floor density heat maps

Browse by Offerings
Application Services+
Application Services

Application Services for Travel Enterprises​

Explore how Coforge transforms organizations by leveraging DevOps, Open Source, Cloud, Microservices architectures, Automation, AI, Blockchain, and Agile models with the objective of 'Being Agile' and gaining competitive advantage​.

Infrastructure Management Services+
Infrastructure Management Services

Smart end-to-end Technology management

Having the right technology capabilities helps deliver the envisioned business outcomes.  Does your technology landscape meet your business needs?

Coforge's innovative platforms, IPs, and frameworks make us an ideal partner to deliver automated infrastructure and cloud services.

Data and Analytics+
Data and Analytics

Data driven Insights

Consolidation of travel transaction data from legacy platforms to Cloud for North America’s largest GDS provider to realize cost-effective data management and  faster data access for airlines and travel agencies.​

Coforge offers deep insights into your operations and workflows with:​

  • AI powered automations
  • Cognitive
  • Architecture frameworks and solutions

System Integration+
System Integration

Redefining Passenger Services Systems for Airlines

Experience the fastest and smoothest System Integration of airport products, airline eCommerce platforms, cargo products, online travel agencies, and contact-less kiosks.

Intelligent Automation+
Intelligent Automation

Smart technology operations

Delivering Business Value and Competitive Advantage through AI and Automation.

Coforge injects intuitive workflows and real-time capabilities to deliver next-gen self-healing systems.

Automate end to end business processes and business decision making ability to forge ahead of competition.

AWS Travel & Hospitality Services+
AWS Travel & Hospitality Services

Creating Personalized AWS Ecosystem

Coforge AWS based solution helps transform travel enterprises to accelerate modernization and innovation across the customer journey and streamlining IT to be more agile, nimble, and ready to scale with your business. We understand your business and can provide customized solutions, leveraging new technologies, and methodologies for beneficial outcomes.

Our AWS based solution Covers:

  • Dev Ops and Test Ops tools and culture enablement
  • Cloud Scalability
  • Cloud Migration
  • Cloud Operations
  • Continuous Delivery

Digital Services+
Digital Services

Driving Outcomes across Intelligent Connected Experiences, Intelligent Operations and the Digital Backbone

Testimonials
Why Coforge

Coforge's solutions and services help large travel enterprises architect complex solutions, transform businesses, and consolidate their IT.

  • Managing operations and passenger flows
  • Streamlining and innovating your business
  • Bringing and co-creating unique propositions to digitally transform your customer experience
  • Combining domain excellence and an ecosystem of partnerships to help transform cloud journeys
  • Providing unique System integration capabilities across Travel solutions
  • Preferred partnership status with major Travel Technology providers
27%+

Revenue from TTH Vertical

10+

Customer Relationships spanning over a decade

3,500+

TTH Practitioners

Get in Touch
Americas+
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Americas & Canada
Coforge Inc.

New Jersey

502 Carnegie Center Drive
Suite #301
Princeton, NJ 08540
Ph: 770-290-6113

Europe+
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Europe
Coforge UK Ltd.

2nd Floor, 47 Mark Lane,
London - EC3R 7QQ, U.K.
Ph: 770-290-6113
Fax: +44 (0) 20 70020701

Asia+
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Asia
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301

Rest of the World+
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Rest of the World
Coforge Ltd.

SEZ Developer Unit

Plot No. TZ-2 & 2A, Sector Tech Zone,
Greater Noida, UP 201308, India
Ph: +91 (120) 459 2300
Fax: +91 (120) 459 2301