Salesforce
Build Salesforce solutions leveraging Agentforce to automate decisions, scale operations, and deliver measurable outcomes. Coforge combines AI, data, integration and deep industry expertise to deliver hyper‑personalized experiences and turn insight into advantage.
Define a clear Salesforce strategy through assessments, roadmap design, and operating model alignment to enable scalable, future-ready transformation.
Design, build, and deploy scalable Salesforce solutions using accelerators and best practices to ensure faster implementation and strong user adoption.
Deliver reliable, cost-efficient Salesforce operations with 24/7 support, governance, and continuous enhancements for business-critical systems.
Assess and optimize Salesforce architecture to improve performance, scalability, security, and return on investment with actionable recommendations.
Enable faster, reliable Salesforce releases through CI/CD pipelines, automation, and governance to improve quality and reduce deployment risk.
Leverage Salesforce Net Zero Cloud to track emissions, enable ESG reporting, and drive data-led sustainability and decarbonization initiatives.
Modernize legacy Salesforce environments by eliminating inefficiencies, improving performance, and enhancing scalability for future innovation.
Design, build, and deploy autonomous AI agents on the Salesforce platform to transform sales, service, operations, and industry workflows.
Automates end-to-end traveler journeys with real-time, personalized, omnichannel support.
Understands case intent and drafts compliant responses for faster resolution.
Predicts credit risk early using AI-driven insights across lending portfolios.
Streamlines loan origination with conversational AI, automation, and Salesforce insights.
Automates claims processing with fraud detection and improved settlement efficiency.
Automates policy endorsements with compliant workflows and real-time impact analysis.
Orchestrates patient engagement, access, and adherence across unified healthcare journeys.
Simplifies onboarding and scheduling using conversational AI and privacy-first design.
Unifies scheduling, CRM, and workflows to streamline multi-location franchise operations.
Automates HR queries and workflows to improve employee experience and efficiency.
Unifies customer data across orgs to enable real-time insights and personalization.
50%
improvement in first contact resolution
40%
faster case resolution
30+%
productivity improvement
65%
improvement in data quality and accuracy
IDFC First Bank
“Working with Coforge has been nothing short of transformative for our team, and the impact is profound. Within 5 months of engagement with Coforge, we noticed a significant reduction of 12% in incident volume. The tasks that once required manual intervention are now handled seamlessly by automated systems and DIY functionality.”
Sakul Gupta
Head of Product Engineering and Support
Analyst Recognitions
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