1:1 Customer Engagement.
CXFoward - A Coforge Brand has extensive experience across financial, telecommunications, healthcare, and entertainment sectors. We are equipped to implement, revamp, or revive your 1:1 customer engagement programs. As official partners of Pegasystems and Adobe, we ensure you get the most out of your MarTech investments.
Advisory Services
Our advisory services are designed to help you navigate the complexities of customer engagement. Our experts, each with over 17 years of experience in 1:1 personalization technology, provide comprehensive assessments and implementation strategies tailored to your unique needs. We conduct thorough architectural reviews to ensure seamless integration with your existing tech stack, offering you peace of mind and expert guidance every step of the way.
Implementation Services
Our implementation services are focused on delivering high-performance solutions that maximize your investment. Specializing in Pega and Adobe platforms, we customize our deployment plans to fit your preferred methodologies, whether Agile, Scrum, or Waterfall. Our design patterns, configuration processes, and ‘build for reuse’ strategies ensure expedited solution delivery and a swift return on investment.
We are dedicated to helping you deliver the right message to the right customer at the right time and place, every time.
Offerings.
Success stories
Case Study | 1:1 Customer Engagement.
Boosting Telco Revenue with a Next Best Action Engine.
Case Study | 1:1 Customer Engagement.
Optimizing Member Experience: A Financial Institution’s Pega CDH Implementation.
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WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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