AI-powered Insurance Transformation to boost Efficiency & Customer Experience.
Coforge BPS Insurance solutions use an AI-enabled digital-first approach and deep insurance domain expertise to focus on these main benefits: enhanced customer experience, improved business effectiveness and increased efficiency of operations.
These benefits are achieved with a combination of digitization expertise, process mining, an AI-enabled platform, and ‘Human In The Loop’ interventions to reimagine insurance processes.
Our insurance suite of services covers end to end policy lifecycle in Property & Casualty, Life and Annuities and Lender Placed Insurance for Insurers, MGAs, Brokers and Insurance service providers.
Some typical examples of what we help our customers achieve: 40% cost savings & 15% improvement in efficiency and better quality control and compliance.
Success stories.
Case Studies | BPS INSURANCE.
50% faster Issuance of Policies with Expedited Customer Onboarding for a Wholesale Insurance Broker.Case Studies | BPS INSURANCE.
From Spreadsheets to Efficiency: How Copasys® Streamlined Audits for a Leading Specialty Insurer.Case Studies | BPS INSURANCE.
Streamlining Lender-Placed Insurance: 29% Improvement in Call Resolution.Case Studies | BPS INSURANCE.
50% faster Issuance of Policies with Expedited Customer Onboarding for a Wholesale Insurance Broker.
Case Studies | BPS INSURANCE.
From Spreadsheets to Efficiency: How Copasys® Streamlined Audits for a Leading Specialty Insurer.
Case Studies | BPS INSURANCE.
Streamlining Lender-Placed Insurance: 29% Improvement in Call Resolution.
What we know.
BLOG | BPS INSURANCE.
Cross-Selling in the CX Environment.BLOG | BPS INSURANCE.
Compliance & Risk Management: A Top Priority for BFSI Industry.BLOG | BPS INSURANCE.
QaaS Add-Ons: The Key to unlocking Excellence in Existing Quality Control.BLOG | BPS INSURANCE.
Cross-Selling in the CX Environment.
BLOG | BPS INSURANCE.
Compliance & Risk Management: A Top Priority for BFSI Industry.
BLOG | BPS INSURANCE.
QaaS Add-Ons: The Key to unlocking Excellence in Existing Quality Control.
Our credentials.
18M+
Insurance Documents
1.5M
Claims Annually
425K
Specialty Claims Processing
3.5M
Contact Center Calls
22.5M+
Insurance Docs Handled
3.6M
Contact Center Calls
1,800
Insurance Professionals
200+
Dedicated QC Experts
Our partners.
Connect with our experts.
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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