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We help our customers achieve seamless integration of technology into operations and enhance customer engagement with Business Process Management for Insurance, Intelligent automation, Regtech & automate QC, an omnichannel contact center and data analytics.
Our suite of business process services, omnichannel contact center solutions, Quality Control CoE and data & analytics capabilities help insurance carriers, brokers and managing general agents transform their insurance operations and achieve
100% adherence to compliance & business rules
Reduce business risk with Quality Control CoE offering automated & manual QC support
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40% cost savings & 15% efficiency improvement
Increase efficiency & reduce costs with our business process services & global delivery model
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Enhanced customer experience
Provide quicker response times with 24*7 omnichannel contact center services
Our team of 1,800 dedicated insurance and 400+ QC professionals process & QC 17M+ insurance documents and handle over 3.3M contact center calls annually
HOW WE TRANSFORM
Our Solutions
Quality Control CoE
Business & Underwriting
Distribution Management
Policy Administration
Claims Management
Billing and Collection
Contact Center
Quality Control CoE
Business & Underwriting
Distribution Management
Policy Administration
Claims Management
Billing and Collection
Contact Center

Insurance Support Solutions
enhance customer engagement with our suite of
Insurance Support Solutions.