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Our Insurance BPS solutions drive Business Process Excellence through a digital-first approach, deep specialty insurance domain expertise and technology point solutions to enhance customer experience, improve business effectiveness and increase efficiency.
Our insurance suite of services covers end to end policy lifecycle in Property & Casualty, Life and Annuities and Lender Placed Insurance for Insurers, MGAs, Brokers and Insurance service providers. These services are supported by Customer Experience Centers, Risk and Compliance expertise, Patented platform solutions, Intelligent Automation and Process Analytics.
Some typical examples of what we help our customers achieve:
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Business transformation
40% cost savings & 15% improvement
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Enhanced customer experience
Digital-first CX transformation
Risk management & Quality control
Technology point solutions like automated QC
HOW WE TRANSFORM
Our Solutions
New Business/ Underwriting
Policy Administration
Billing & Collection
Claims Management
Compliance & Reporting
Customer Experience
New Business/ Underwriting
Policy Administration
Billing & Collection
Claims Management
Compliance & Reporting
Customer Experience
HOW WE TRANSFORM
Our Services
OUR GROWTH
Our achievements

Blog
How digital automation is making insurance processes smarter and improving customer experience
Read moreWe help clients achieve:

Insurance Support Solutions
enhance customer engagement with our suite of
Insurance Support Solutions.
SUCCESS STORIES
Our Work
WORD-OF-MOUTH
What our clients have to say

I enjoy the partnership. Coforge BPS team is highly reliable and attentive.
VP
A Leading Specialty Insurance Firm

Team is always available for us and willing to accommodate pretty much any request we have. Great professionalism as well, so I would highly recommend Coforge to a colleague.
Senior Manager
A Large Specialty Insurance Firm

Your team has been a vital part of our success in meeting our outbound volumes which allowed us to turn our attention to our inbound needs. We are appreciative of your flexibility in meeting our volumes. Your focus and attention to detail have been very much appreciated as well.
Head-Customer Services
A National Leader in Specialty Insurance