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We help our customers achieve seamless integration of technology into operations and enhance customer engagement with Business Process Management for Insurance, Intelligent automation, Regtech & automate QC, an omnichannel contact center and data analytics.

Our suite of business process services, omnichannel contact center solutions, Quality Control CoE and data & analytics capabilities help insurance carriers, brokers and managing general agents transform their insurance operations and achieve

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100% adherence to compliance & business rules
Reduce business risk with Quality Control CoE offering automated & manual QC support

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40% cost savings & 15% efficiency improvement
Increase efficiency & reduce costs with our business process services & global delivery model

user-experience (1)

Enhanced customer experience
Provide quicker response times with 24*7 omnichannel contact center services

Our team of 1,800 dedicated insurance and 400+ QC professionals process & QC 17M+ insurance documents and handle over 3.3M contact center calls annually

HOW WE TRANSFORM

Our Solutions

Quality Control CoE
Quality Control CoE
Business & Underwriting
Business & Underwriting
Distribution Management
Distribution Management
Policy Administration
Policy Administration
Claims Management
Claims Management
Billing and Collection
Billing and Collection
Contact Center
Contact Center
Quality Control CoE
Quality Control CoE
Business & Underwriting
Business & Underwriting
Distribution Management
Distribution Management
Policy Administration
Policy Administration
Claims Management
Claims Management
Billing and Collection
Billing and Collection
Contact Center
Contact Center

Insurance Support Solutions

Achieve seamless integration of technology into operations &
enhance customer engagement with our suite of
Insurance Support Solutions.
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