Pressures have mounted on retailers and CPG companies as consumers remain “Always On”, always connected to the internet. The customer journey is far from linear, and defection rates correlate directly to your execution capabilities. Building and maintaining a dependable supply chain is harder than ever, as labor force and buying behaviors shift, and new products and competition for talent rises. It’s critical to be able to anticipate and react quickly to what the data are telling you.
Coforge helps prominent Retailers and CPG companies worldwide build and grow by mapping necessary “blocking and tackling” capabilities, energizing those flows with deep analytics and AI, and transforming handwritten documents to digital ones, saving significant re-processing time, relieving supply chain burden, and increasing customer satisfaction. We can guide you through application of metaverse technologies to bolster employee retention and supplier connection and provide immersive experiences for your customers. Our command of IoT makes our clients’ networks smarter and more responsive, providing immediate, targeted alerts when, for example, refrigeration systems (on a global scale) are not operating optimally.
Coforge can orchestrate your go-to-market across all manufacturing, delivery, online, in-store, delivery, and billing capabilities. At each stage, your customer either builds or loses trust based on their perceptions of your execution capabilities. We can help you measure, adjust, and anticipate consumer and operational changes, and add Customer Delight to your go-to-market.