In the aftermath of rapid technology developments, every business worth its salt is moving towards a multi-sourced operating model to reduce costs and increase capability. But multiple suppliers give rise to a complex environment where ensuring seamless delivery is a challenge. Service integration is an art that involves tying together service components and suppliers for seamless services. However, lately, fragmented Service Integration and Management (SIAM) has become common. To derive more value from SIAM, a transformational appetite for implementing a SIAM strategy is necessary—one that streamlines change management, invests in transformation, and enables collaborative relationship management.
As we see the shift from industrialized IT to digitized IT, old frameworks or models fade and new ones emerge. Coforge's Service Integration Offerings provide an integrated and advanced model that is focused on :
Our System Integration Services helps in providing following key benefits:
ITIL Certified Professionals
Single pane of glass with Machine learning enabled analytical view through service centric platform for a leading cement manufacturer in Thailand
Implementing Best Practices for a leading Charities Group in UK
Coforge's Global Blueprint was deployed to provide ITIL-aligned best-practice process automation to support the following service management activities: