To help client with a next-gen cloud operations support, Coforge Implemented 24x7 Cloud Operations support leveraging its talent pool of Microsoft Azure certified resources and Cloud Delivery centre. Coforge setup the Operations processes and tools to provide azure cloud operations support including Monitoring, Backups & Recovery, IaaS & PaaS Support, Cloud security & governance, ITSM Processes and service dashboards.
practices
Configuration of SAM Service Requests for existing software request, new software request, software uninstallation, software retirement and software contract renewal
The impact
Reduced MTTR Improved Service Availability
Cost Optimization Through Coforge’ Cloud Governance reducing operational risks
