Covid-19 pandemic acted as a big catalyst in the adoption of technology in the conventionally-operated rail business. The freight-rail industry demonstrated resilience and reliability during the pandemic.
Enterprises need to reinvent themselves to compete in the changing marketplace. For addressing this big change enterprises needs solutions ranging from end-to end passenger bookings,contactless and frictionless payments to reservations,revenue management, cargo management and many more technologies. Coforge's domain experience-led technology transformation and digitization expertise can help create seamless customer experiences and innovative business models for Railroad enterprises.
Coforge manages IT for some of the world’s leading passenger and freight rail companies. Our expertise extends across customer, commercial, operations, cargo, and back-office functions.
Our bespoke customer services include:
- Managing operations and passenger flows
- Co-creating unique propositions to digitally transform the customer experience
- Combining domain excellence and a partner ecosystem to facilitate rapid digital transformation
- Unique system integrator capabilities in complex businesses that include cargo, operations, revenue management
- Crew operations, and e-commerce