Application Management Services

Application Management in the insurance industry is helping insurers to improve customer experience by introducing new ways of delivering services. This includes providing customer service through automated chatbots, enabling customers to access and manage their accounts through mobile apps, and providing customers with personalized advice and recommendations. These solutions offer cost savings, improved operational efficiency, and a modernized workforce that can drive business growth.

By utilizing more agile, cloud-based applications, organizations can streamline their processes, reduce costs, and gain access to a wider range of skills and experience. Additionally, the scalability and flexibility of these solutions mean that businesses can easily respond to changing market conditions, allowing them to stay ahead of their competition.

Coforge has the expertise and experience to help insurance carriers make the transition to a modern, digitized and connected ecosystem. With our Application Management Services’ solutions, we provide cutting-edge tools and technologies to streamline processes and optimize resources. Our tailored accelerators, built with the latest RPA and AI-based solutions, are designed to reduce costs, accelerate time to market, and enable insurers to focus on their core business.

Application Management Services integrates application support and maintenance including legacy data management as an end-to-end managed service for insurers. It is being used extensively by leading insurance providers to accelerate their cost optimization efforts and instead help focus their budgets on growing and transforming their businesses.

We use our ‘STARS’ (Systematic Transition and Reliable Support) framework for consistent delivery excellence.

Our insurance-focussed techno-functional expertise helps translate IT investments into end-consumer experience improvement. We ensure continuous core system availability through smart monitoring and automation alerts.

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POINT OF VIEW

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