Digital Transformation across industries
Digital transformation is forcing companies to change their business models and adapt to the new market reality and the COVID-19 crisis has brought about years of change in the way companies in all sectors and regions do business.
The hyperconnected economy, data proliferation and emerging technologies are empowering customers with information and choice like never before.
Today’s customers expect more from businesses, regardless of industry and, in order to keep up, businesses must embrace technology to deliver an unmatched customer experience.
As a result, the net global spending on digital transformation is now expected to reach $6.8 trillion by 2023, from $1.2 trillion just a couple of years ago. A similar pattern of investment is noted in the customer experience space where technology spent is expected to reach $642 billion in 2022 from $130 in 2018.
Coforge – Salesforce Business Unit is in a unique position to enable businesses across industries to succeed in their transformation initiatives. From remote teamwork and collaboration, to critical cloud infrastructure and security, we are working alongside customers every day to help them adapt in a world of remote everything.