70% quicker property search reports using SmartProp®

The Client

A Top 10 Lender Solutions Provider

Challenge

• Fluctuating volumes of Title Search requests for loan portfolios
• Quality & Turn Time issues with existing suppliers

Solution

• Use of SmartProp® for order placement, tracking and fulfilment
• Use of streamlined processing & a robust abstractor network for the best turn-times and prices

Execution

• Deployed independent teams for sub-functions, and for 100% Quality Review
• Cross trained teams used to manage high volume batches
• Continuous training programs

Value Delivered

• Reduced turn time :

• • By 70% for batch orders  
  • By 50% for regular orders

• Customized Reports Flat pricing offered for batches