The Client
U.S. Bank originating residential mortgages
Challenge
- Increase in mortgage fraudulent activities and losses
- Needed to increase loan risk review coverage
Solution
- Run automated checks using fraud management system
- If required, gather additional information and research paystubs, W-2s, tax returns, undisclosed mortgages or properties, etc.
Execution
- Internal knowledgebase to facilitate quicker identification of fraudulent activities
Value Delivered
- Coverage of loans being reviewed increased from 2% to 10%
- 24x7 operations allows quicker identification of fraudulent activities
