Coffee retailer achieved zero spoilage and end-to-end supply chain transparency leveraging the sustainability intelligence of Coforge
Overview
A global coffee brand aimed to eliminate spoilage and unify its farm-to-cup ecosystem. With stakeholders spanning farmers to distributors, they needed predictive insights, traceability, and compliance across the value chain. To orchestrate this transformation end-to-end, the retailer turned to a strategic partner.
Lack of unified visibility across farmers, co-packers, and distributors
High spoilage due to poor inventory forecasting and siloed data
Limited traceability across supply tiers impacting compliance readiness
Need for predictive insights to drive real-time operational decisions
Solution
Coforge partnered with the coffee retailer to architect an enterprise data hub that became the foundation for their “Farm to Cup” strategy. Branded as Yield as a Service, the solution integrated disparate data streams across the entire value chain. Key components of the transformation included:
Development of persona-based live dashboards for real-time visibility across functions
A competitive benchmarking engine to drive operational efficiency
Simulation models to improve inventory accuracy and predict spoilage risks
Programs targeting pre- and post-harvest farmer engagement for better yield tracking
Seamless ERP integration for traceability, spend analysis, and compliance reporting
The Impact
Achieved the zero-spoilage goal through predictive simulation and inventory optimization
Increased throughput and improved inventory accuracy across distribution layers
Enhanced transparency and regulatory compliance throughout the supply chain
Enabled actionable spend insights and streamlined ERP-aligned workflows
