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API Integration: Tibco to MuleSoft Migration

The Client

The client is among the top 100 insurance organizations in the US. They offer a wide range of commercial and personal coverage products. The company is a nationally recognized insurer for various specialized markets, including graphic communications industry coverage and error and omissions coverage for insurance agents and brokers.


  • Consolidate integration layer to a single Enterprise Service Bus platform. This will enable:
    • Realize cost savings
    • Easy maintainability
  • Client needed agility to deliver digital capabilities by providing a
    • Simple
    • Well defined Pluggable system

The Challenge

  • Client needed digital transformation of IT landscape and opportunities for business provided by:
    • Mobility
    • Cloud services
    • Internet of Things.
  • Carrier’s current IT landscape was built on spaghetti architecture. They were utilizing :
    • ESG
    • OSB
    • Tibco

They realized the need of a single Enterprise Service Bus (ESB) as a backbone of Digital infrastructure.

The Solution

  • Coforge leveraged its partnership with MuleSoft and understanding of current APIs to come up with an agile development plan
  • MuleSoft best practices were followed for migration 
  • Scope of work included conversion of 50 Tibco services developed over the years to Mule ESB in 5 months
  • Coforge also developed a Jenkins based automated deployment process to speed up development
  • API Integration: Tibco to MuleSoft Migration process
  • During development Coforge iteratively:
    • Identified/analyzed the Services
    • Created RAML
    • Developed associated Mule services
    • Finally deployed in hybrid environment (cloud and on premises)

Technology Stack

  • Anypoint Studio
  • API Manager and Runtime
  • MuleSoft 3.9
  • Integration with MQ
  • Oracle DB
  • Applications in Scope:
    • Mainframe (Personal lines, Commercial lines)
    • Duck Creek
    • Majesco billing
    • CRM
    • Tibco MDM

The Impact – Amplifying Outcomes

  • Potential savings of up to 50% in annual licensing cost compared to TIBCO
  • Ease of integration with TPAs, Agencies, other partners and leveraging 3rd party data
  • Reduction of overall project cost through reusable services. Platform advantages like:
    • Analytics and insights to system usage
    • 90% development at offshore
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