A Hospitality Chain in the US Achieved 30% Cost Savings Using Teradata Enterprise Data Warehouse Solution
Overview
A prominent hospitality chain in the United States operating 40+ properties, offering gaming, lodging, and entertainment services. The client aimed to modernize its legacy Lodging Management System (LMS) to enable integrated analytics and streamline operational efficiency.
The client’s legacy LMS environment lacked integration with modern systems such as Travel Tripper and Skyforce, limiting data-driven insights. Key issues included:
Absence of a unified data platform for LMS and cloud-based HMS data.
Inability to merge legacy and new data, delaying analytics and strategic decision-making.
Fragmented data ingestion and outdated ETL methods are impacting reliability and scalability.
Solution
Coforge implemented a robust Teradata Enterprise Data Warehouse (EDW) solution integrating multiple business domains across HR, marketing, gaming, hospitality, and finance:
Integrated diverse data sources using Teradata BTEQ, FASTLOAD, and MLOAD with APIs for ingestion.
Managed 300+ TB of data across 105 databases, 6,718 tables, and 1,000+ BTEQ scripts.
Developed 350+ T-PUMP scripts, 60 shell scripts, and 130 DataStage jobs for streamlined ETL operations.
Enabled data accessibility via MicroStrategy, Cognos, Tableau, and Unica for advanced analytics.
Connected property and enterprise systems through Data Warehouse Services (DWS) with near real-time integration.
Leveraged Azure and SQL Server for scalable storage, MDM cross-referencing, and finance data integration.
The Impact
Managed core operations for 40+ properties on a unified Teradata platform.
Achieved 30% cost savings through optimized data processing and storage efficiency.
Enhanced analytical insights and faster decision-making via MicroStrategy dashboards.
Established a scalable, cloud-ready data foundation supporting future modernization initiatives.
