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~50% quicker property search reports using SmartProp®, a Coforge developed application

The Client

Top 10 Title clients


  • Highly fluctuating volumes of Title Search requests for loan portfolios
  • Low Quality & high TAT impacting business deliverables and causing monetary losses
  • High operational cost

Solution & Execution

  • Workflow automation through Coforge Proprietary Product (SmartProp®) for end to end Order processing
  • Optimized operation layer to input, base information and to validate output standard
  • Sample audit of the final output

Value Delivered

  • 20% cost savings to our customers by
  • ~50% reduced TAT by use of SmartProp
  • Technology based solution reduced variation in the output quality it also enabled near perfect yield
  • Annualized cost savings across 50 clients is USD 1,000,000
  • NPS of 100 for SmartProp customers
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