Shantanurao Laxmanrao Kirloskar is our inspiration for his dynamism, perseverance and strong principles. A man of practical thinking, SLK was one of the earliest successful entrepreneurs of modern India.
SLK became the first Indian to graduate from Massachusetts Institute of Technology in 1926. For his immense contribution to trade and industry, he was awarded the Padma Bhushan in 1965; one of the highest Indian civilian awards.
A commemorative postage stamp was released by the Indian Prime Minister marking SLK’s centenary in 2003.
Coforge Business Process Solutions (or Coforge BPS) offers digital platforms and solutions to multiple industries, including the financial services industry. Coforge BPS customers include 5 of the Top 25 U.S. Banks, Top 10 Lenders, Top 10 Insurance intermediaries and Fortune 500 Companies. SLK Global Solutions is now Coforge Business Process Solutions.
Coforge BPS offers services as well as platform-based solutions like Copasys for enterprise wide automated QC and compliance, LoanAccel for pre-underwriting loan origination support, RETS for real estate tax services, SmartProp for property owner search reports and SmartTrak for reporting property taxes. Enterprise services solutions include Customer Contact Center Services, Data & Analytics, Information Security & Risk Management Services, Finance & Accounting Services, Human Resource outsourcing, Quality Control & Data Digitization & Processing.
We help organizations deliver:
using 12 digital platform solutions & 600+ business processes
Effective business outcomes
supported by Digital Platforms, Intelligent Automation, RegTech, Data & Analytics, & Omnichannel Customer Service.
with a 100% commitment to SLAs and over 99% transaction accuracy.
with 21,000 professional with 7,000+ dedicated to business process solutions supporting 0.5B business process transactions annually across 5 global centers
Sustainable business Growth
delivered with over two decades of industry experience
100% adherence to regulatory and business requirements.
Confidentiality, Integrity and Availability
ISO 27001: 2013 (Info Sec)
ISO 9001:2015 (Quality)
SSAE 18 (SOC 1 & SOC 2) (Controls)
PCI DSS V3.2.1 (Payment)
ISO 22301:2012 (BCP)
Reg AB (Servicing)
GDPR (Data Privacy)
Group President, SLK Global Solutions Board Member - SLK Global Solutions America
Alok is responsible for creation and execution of overall revenue generation strategy for the business process management services area as Group President for SLK Global Solutions. He also serves as the Board Member of SLK Global Solutions America.
Alok has over 20 years of experience in the Banking and Financial Services industry and in business consulting. He has managed large operations across banking, mortgage lending, title insurance and other sectors within the financial services industry, including as head of mortgage operations at a leading US Bank.
He also served as the Chief Operating Officer of the business process services arm of SLK Global, where he contributed significantly in helping transform customers businesses and deliver services to multiple clients.
Alok has a Masters in Management from the Birla Institute of Technology.
Chief Operating Officer, SLK Global Solutions
Deepak is a well-balanced senior business leader with 25+ years of global experience in setting-up, scaling-up, leading and transforming diversified businesses across multiple industries like Outsourcing-BPM/IT, Telecom, Mobile Payments, Retail/FMCG, Travel-Airlines, E-commerce, and Industrial. He has a unique blend of experience in both “digital” and “brick and mortar” world, having worked for Manufacturing, Services and Development sectors with reputed Fortune 500 global organizations, like Siemens, GE, IBM and Infosys.
In the BPM/IT world, he has led large P&L and global operations, account management, platform IP and solutions, solution design, transition, quality, training across multiple industry verticals as mentioned above and practices viz. Customer Service, Tech/Product Support, F&A, HRO, and Sourcing & Procurement.
Deepak’s specializations in the areas mentioned below help him steer the strategic direction at SLK Global.
• Improve revenue growth, profitability, and customer/employee experience together
• Lead business transformation by leveraging products/platforms offered as IP and SAAS
• Manage start-ups, M & A, transformation and innovation
At SLK Global, he leads Business Units, Operations, Business Continuity, and Products/Platforms along with enabling functions viz. HR, IT, Quality, Process Training, and Admin/Facilities.
Deepak is an Electrical Engineer and management graduate from IIM Bangalore. He is certified in Six-sigma, COPC, ISO 9000, Transition Methodology, and Assessment Development Centre. Gallup SF34, Landmark Forum, YLP (Yogic NLP) and Seven Habits are close to his heart. He is a practitioner of NVC (Non-violent communication) and Art of Living.