Top US Refiner Cuts $1.5M Opex by Unifying Master Data Architecture
Overview.
A leading US refiner, managing complex operations across trading, supply chain, and customer management, faced inefficiencies due to fragmented master data systems. Coforge partnered with the client to implement a Master Data Process Optimization (MDPO) platform that centralized data entry, automated propagation workflows, and seamlessly integrated systems like SAP, Salesforce, and RightAngle.
The refiner’s master data, customers, locations, vendors, and products, were siloed across multiple systems, requiring manual updates. Transactional data from SAP ERP had to be manually replicated across platforms such as Hydrocarbon Trading and Supply Chain, leading to delays, data inconsistencies, and a high dependency on external contractors for upkeep. These redundant processes created error-prone environments and slowed enterprise reporting and analytics cycles.
Solution.
Coforge designed and implemented a Master Data Process Optimization (MDPO) orchestration platform tailored for the client’s complex ecosystem:
Centralized Master Data Management: Introduced a unified entry point for all master data changes, eliminating duplication and manual updates.
Automated Workflows & Business Rules: Enabled dynamic data propagation through rule-based orchestration, ensuring real-time consistency across systems.
Cloud-Native Architecture: Leveraged a scalable cloud platform to reduce integration costs and boost system interoperability.
Seamless System Integration: Integrated SAP ERP, RightAngle Hydrocarbon SCM, and Salesforce to support over 100 enterprise users with end-to-end data synchronization.
The Impact.
$1.5 Million Annual Opex Savings: Achieved by reducing manpower overhead and replacing 36 high-cost contractors.
Improved Data Consistency: Centralized and standardized master data processes significantly enhanced data quality and consistency across systems.
Accelerated Reporting Cycles: Automated data propagation reduced latency and improved the speed and accuracy of reporting and analytics.
Cross-System Integration: Enabled seamless data flow across SAP ERP, RightAngle Hydrocarbon SCM, and Salesforce for over 100 enterprise users.
Operational Efficiency: Eliminated multiple manual processes, enabling faster decisions and more agile business operations.
