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Natural Gas Pipeline Operator Digitizes Inspections Across 14,000 Miles of Infrastructure

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Overview.

A major natural gas pipeline operator managing 14,000 miles of infrastructure in the South Central US faced challenges with outdated, paper-based inspection processes. Coforge implemented a mobile pipeline inspection application integrated with GNSS devices and Maximo, streamlining field data capture for 500+ field personnel.

Challenges.

  • Manual, paper-based inspection workflows led to delays, errors, and compliance risks.
  • Field inspectors had to retype handwritten data, reducing productivity and increasing the chance of inconsistencies.
  • Lack of real-time data access and synchronization hindered decision-making and inspection cycle times.
  • Inefficient inspection records posed a threat to FERC pipeline safety compliance.

Solution.

Coforge deployed a mobile-first inspection platform tailored to the client’s field and regulatory needs:

  • Mobile Application on iPhones: Enabled digital inspection reporting from the field, replacing paper forms.
  • GNSS Integration: Connected to Trimble R1 GNSS devices to capture location data with 1-meter accuracy.
  • Maximo Integration: Synchronized inspection data with the client’s Enterprise Asset Management system for real-time visibility and tracking.
  • Offline Functionality: Supported disconnected field operations, with automatic data sync upon reconnection.
  • Scalable Use Cases: Extended the mobile solution to support EHS risk and safety reporting forms as well.

The Impact.

  • 500+ field inspectors now use the mobile app for accurate, real-time pipeline inspections.
  • Improved FERC Compliance: Ensured timely, standardized inspection data for regulatory audits.
  • Boosted Field Productivity: Eliminated redundant data entry and enabled inspectors to focus on field operations.
  • Increased Job Satisfaction: Empowered teams with modern, easy-to-use tools to perform their duties efficiently.
  • Extended Utility: The platform now supports Environmental, Health & Safety (EHS) reporting, driving further operational value.

Bring us your challenge.

Let’s Coforge your next success story.

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