$23.6M Collected in H1 of 2022 at 79% of the Cost of Doing Early and Mid-Stage Collections Onshore.

Challenges.

The client faced challenges including

· High costs associated with early and mid-stage collections onshore

· Need for a more cost-effective approach to collections without compromising effectiveness

· Requirement for improved efficiency and cost reduction in the collection process

Solution.

Coforge provided a comprehensive solution, including:

· Implementation of a cost-effective offshore collection strategy

· Integration of advanced technologies for efficient collection processes

· Automation of manual tasks to reduce operational costs

The Impact.