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Airline Bookings: A High-Flying Transformation

Airline Bookings: A High-Flying Transformation

Improved Process Automation

Challenge at 30,000 Feet

Imagine an airline giant, navigating the skies but grounded by outdated tech. Their legacy system was a bottleneck for growth which was struggling to welcome new travel agencies and sync with modern data streams.

Our Coforge Solution

Enter our tech marvel solution crafted on Appian. It’s not just an application; it’s your first-class ticket to:

  • Seamless Automation: Ticketing and schedule tweaks are handled with finesse.
  • Boundless Integration: A welcoming hub for numerous travel agency portals.
  • Rule-Based Precision: Tailored business rules for ticketing
  • Insightful Reporting: Pinpointing automation opportunities.

Skyrocketing Results

  • Bookings Doubled: Thanks to partnerships with new travel aggregators and suppliers.
  • 70% Process Automation: The Fulfilment team now flies higher with unmatched efficiency.
  • 75% Deferred Ticketing Automation: Streamlining taken to new altitudes.

Key Milestones

  • Expansive Collaboration: United with diverse agencies to diversify travel offerings.
  • Appian, ‘Our North Star’: Pioneering in addressing legacy challenges, ensuring seamless deferred ticketing and compatibility with existing systems.
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