Quick glance.
What is Responsible AI
As Enterprises move to artificial intelligence (AI) first, responsibility isn’t just a desirable trait; it’s a mandatory requirement. As AI continues to permeate every facet of our lives, the concept of Responsible AI has emerged as a central doctrine to ensure AI is ethical, fair, and efficient.
Responsible AI is more than a theoretical concept; it's a practical necessity in our increasingly AI-driven world. By adhering to ethical principles, promoting transparency, ensuring accountability, and fostering global collaboration, we can work towards a future where AI serves humanity, respects human rights, and contributes positively to global development.
Data Security, Privacy and Compliance are on top of the mind for Enterprises, specifically the regulated industries. They want to know how their data will be protected without sharing their personal information or confidential data with any of the third parties.
Coforge has developed a framework including a platform called “Blazar” to address Fairness, Trust, Explainability or Transparency and Compliance. Blazar is our proprietary responsible AI framework and platform that helps identify and explain biases in the dataset, uncovers risks and compliance challenges with options to govern, mitigate, and remediate.
Understanding Responsible AI:
Responsible AI encompasses a spectrum of principles aimed at ensuring that AI systems are developed and deployed in a manner that is ethical, transparent, accountable, and beneficial for all. The overarching goal is to foster trust among individuals and communities impacted by AI, ensuring that the technology augments human capabilities without infringing on rights or perpetuating societal inequities.
Various international bodies and nations have formulated frameworks and guidelines to promote Responsible AI. Among them are the European Commission’s Ethics Guidelines for Trustworthy AI and the OECD Principles on AI. These frameworks provide a structured approach towards achieving Responsible AI by outlining key principles, recommendations, and checklists for stakeholders.
Coforge follows strict principles of these frameworks and implements a platform to capture and report on various components of these initiatives and framework. As these evolve to accommodate advances and innovation in AI, so will our platform.
Four key challenges in Responsible AI:
Fairness: The fairness challenge refers to the need for AI systems to treat all individuals or groups equally and not favor one group over another based-on factors like race, gender, or socioeconomic status. This is a significant challenge as there have been instances where AI algorithms have inadvertently perpetuated existing inequalities.
To address this challenge, organizations can implement fairness metrics, such as equalized odds, to ensure that the algorithm's outcomes do not disproportionately affect certain groups. Additionally, organizations should ensure that their data is diverse and representative of all groups and perform thorough data analysis to identify any biases or disparities in the dataset.
Explainable: Another significant challenge in responsible AI is transparency and explainability, which refers to ensuring that stakeholders can understand how an algorithm arrived at its decision. This is important as it promotes transparency and helps build trust in the system's output.
To address this challenge, organizations can implement techniques like feature selection, where the most important features for a given task are identified and explained to stakeholders. Additionally, organizations should ensure that their algorithms have interpretable results that can be easily understood by humans.
Compliance: The compliance challenge refers to ensuring that AI systems adhere to relevant laws and regulatory requirements. This is essential as many industries are subject to strict compliance requirements in areas like finance, healthcare, and law enforcement. Accountability and oversight are additional factors included in the compliance.
To address this challenge, organizations should ensure that their AI systems are designed with compliance in mind and perform thorough testing and validation of the system's output. Additionally, organizations should consult with legal experts to ensure that their algorithms adhere to all relevant laws and regulatory requirements.
Trust: The trust challenge refers to ensuring that stakeholders have faith in the AI systems and the data they generate. This is important as it promotes transparency and builds confidence in the system's output. Included is the protection of information, data privacy and security.
To address this challenge, organizations can implement techniques like data provenance, which helps identify the source of a particular dataset or model, and data lineage, which provides insights into how a particular dataset was generated. Additionally, organizations should ensure that their AI systems are transparent and provide clear explanations for any decisions made by the algorithm.
Addressing the challenges of fairness, explainability, compliance, and trust in responsible AI requires a multidisciplinary approach that involves collaboration between academia, legal experts, and domain or functional experts. By working together to address these challenges, organizations can build trust with stakeholders, promote transparency, and ensure that their AI systems are equitable, accurate, and compliant.
Vic is the Executive Vice President, Microsoft Business Unit at Coforge. He is responsible for spearheading the growth of the Cloud service line across geographies. With over 2 decades of experience in the industry and having worked in leadership positions in companies like Microsoft, Vic has immense domain expertise in emerging technologies like Cloud and is driving business transformation, innovation and sustainability.
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About Coforge.
We are a global digital services and solutions provider, who leverage emerging technologies and deep domain expertise to deliver real-world business impact for our clients. A focus on very select industries, a detailed understanding of the underlying processes of those industries, and partnerships with leading platforms provide us with a distinct perspective. We lead with our product engineering approach and leverage Cloud, Data, Integration, and Automation technologies to transform client businesses into intelligent, high-growth enterprises. Our proprietary platforms power critical business processes across our core verticals. We are located in 21 countries with 26 delivery centers across nine countries.