Overcoming the challenges of integrating with PoS devices

Point of Sales (PoS) such as terminals used in retail are provided by multiple vendors (e.g. Aloha, Brink, Clover etc.) through a heterogeneous technology stack. Hence, integrating with them to receive transaction or event information to build analytics around them to detect user behavior and capture potential fraudulent transactions becomes a challenge. This is because typically, businesses use multiple PoS device providers across locations.

To help resolve this, PoS device aggregators are available in the market like Omvivore, APIDeck etc. that provide a uniform interface to interact with these heterogeneous devices, typically as SaaS.

As each customer requirement is different, there is no single solution for PoS integration, hence what is needed is a set of features to quantitatively choose the right partners by working closely with the customer.

Following is the feature set we have used which has been found to be quite useful.

Varity of Supported POS Devices – More, the better aligned with customer stack
Rest API support
Push/Pull support
Feature List
SDK for extensibility or custom implementation
Out of the Box implementations w.r.t use cases
Orchestration engine
Dashboard
Monitoring, Communication & Alerting
Implementation - SaaS/Cloud/On-prim
Pricing
Customer Support
Documentation

Suraj Chawla

Suraj is a technology leader in the Product Engineering group. Suraj specializes in providing cloud-based enterprise solutions. He has collaborated with multiple clients across the airline and finance domains, designing solutions for application modernization and the adoption of data and AI technologies.

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About Coforge.

We are a global digital services and solutions provider, who leverage emerging technologies and deep domain expertise to deliver real-world business impact for our clients. A focus on very select industries, a detailed understanding of the underlying processes of those industries, and partnerships with leading platforms provide us with a distinct perspective. We lead with our product engineering approach and leverage Cloud, Data, Integration, and Automation technologies to transform client businesses into intelligent, high-growth enterprises. Our proprietary platforms power critical business processes across our core verticals. We are located in 23 countries with 30 delivery centers across nine countries.

Overcoming the challenges of integrating with PoS devices

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