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Delivering Scalable, Secure Data Platform Services for a Leading UK Bank

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Overview.

The client is a major UK retail and commercial bank serving over 14 million customers. Operating under strict financial regulations, the bank sought to modernize its data architecture to support secure, real-time insights, efficient operations, and advanced analytics across its enterprise.

Challenges

With the increasing volume, variety, and velocity of data, the bank required a strategic data partner to build and operate a robust cloud-based data platform. Key objectives included seamless data integration, strong security and governance, real-time analytics, and high availability across mission-critical data operations.

Solution

Coforge was selected to design, implement, and manage a modern AWS-based data ecosystem. With a team of 200+ data specialists, Coforge led a multi-phase transformation that spanned data engineering, cloud migration, operations, and analytics enablement. Key initiatives included:

  • Data Collection & Storage: Coforge built an enterprise-grade data platform on AWS, integrating internal and external sources using APIs, batch processing, change data capture (CDC), and real-time streaming technologies like Hadoop, Spark, Kafka, and Python. Data was stored in scalable lakes and Hive structures to support advanced analytics. This reduced infrastructure overhead by 40% while achieving over 99% success in real-time data ingestion.
  • Security & Compliance: An automated data security framework was deployed, incorporating encryption, masking, access control, and policy-based compliance checks. Data governance was strengthened with lineage tracking, classification, and cataloging features to ensure audit readiness and regulatory alignment.
  • Operational Excellence: Coforge ensured high performance and reliability through mature operational practices, including 24x7 support, continuous monitoring, and SLA tracking. Integration with advanced ML models enabled real-time fraud detection with improved accuracy.

The Impact

  • 99% SLA adherence and 99% platform availability, ensuring uninterrupted data services
  • <1% false error alerts in data ingestion pipelines, improving operational confidence
  • 36% increase in fraud detection accuracy through ML model integration
  • 40% reduction in infrastructure and operational overhead via cloud-native design

This engagement showcases Coforge’s ability to deliver secure, scalable, and insight-ready data services for regulated financial institutions. Through deep domain expertise and cloud-native execution, Coforge helped the client unlock the full potential of its data to drive agility, compliance, and competitive advantage.

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