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A Major Insurance Company Reduced Transaction Processing Volume by 99.7% Using Geocoding Optimization and Cloud Migration Solution

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Overview

A major insurance company that relies heavily on geocoding services for its core operations faced a contract renewal challenge due to rapidly increasing costs and transaction volumes.

Challenges

The client’s Geocoding Service contract was nearing expiration, threatening both cost efficiency and business continuity.

  • Expiring Geocoding Service contract with high renewal costs
  • 1.4 billion transactions significantly inflate expenses
  • Need to redesign data-intensive jobs and minimize transaction counts
  • Tight deadline for implementation
  • Ensuring uninterrupted business continuity during transition

Solution

Coforge implemented a strategic optimization and cloud migration program to redesign geocoding workflows and control transaction costs.

  • Conducted end-to-end mapping of service calls and data jobs
  • Analyzed service call patterns to identify redundant executions and heavy data flows
  • Redesigned algorithms and eliminated duplicate jobs to reduce transaction volume
  • Collaborated with end users and vendors for smooth implementation
  • Achieved contractual compliance by bringing the transaction count within the allowed limit

The Impact

Coforge’s intervention resulted in major operational and financial benefits:

  • ~90% reduction in batch job execution time
  • $750K savings in contract renewal costs
  • 99.7% reduction in transaction processing volume

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