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A Fortune 100 Retail Giant Achieved 5x Faster IoT Data Processing Using Real-Time Analytics Platform

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Overview

A Fortune 100 retail giant operating thousands of outlets across the United States, renowned for its commitment to food safety, product quality, and exceptional customer experience. It serves customers through a variety of channels, including physical stores, e-commerce platforms, and mobile apps, offering a wide range of products and services.

Challenges

The retailer struggled to process massive volumes of high-velocity IoT data—over 100K messages per second from cooking and storage equipment—resulting in:

  • Operational inefficiencies due to delayed insights.
  • Inaccurate predictive analytics, leading to equipment failures and downtime.
  • Compliance risks, impacting food safety standards and customer trust.

Solution

Coforge implemented a real-time IoT analytics platform designed for speed, accuracy, and compliance:

  • Ingested IoT data at scale using 100+ Kafka streams integrated with Spark for ultra-low latency processing.
  • Applied 50+ business rules for quality checks, asset tagging, and metadata management using Redis Cache, Spark, and MDM tools to boost traceability.
  • Created 25+ metrics with advanced windowing, thresholding, and moving averages to power 15 real-time dashboards for proactive monitoring.
  • Leveraged Cassandra for scalable storage and long-term performance analytics.
  • Deployed AI-driven anomaly detection and predictive ML pipelines to optimize usage, reduce downtime, and maintain food safety compliance.

The Impact

  • 5x faster IoT data processing, enabling instant monitoring of critical equipment.
  • 50% faster operations and 35% improved accuracy in predicting equipment issues.
  • 25% boost in compliance metrics, ensuring better adherence to safety standards and improving customer trust.

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