Financial Crime Compliance

Coforge: Your trusted partner in delivering financial crime compliance solutions

At Coforge, we take a comprehensive and integrated approach to Financial Crime Compliance (FCC), bringing together Consulting, IT, and Business Process Outsourcing (BPO) services within a unified delivery model. Our ‘Consult to Operate’ framework powered by proprietary tools & accelerators, third-party platforms, and our cohesive ‘One Coforge’ methodology enables us to deliver end-to-end solutions, from strategic advisory and implementation to full operational support, all with single-point accountability.

We specialize in embedding advanced technologies such as AI, ML, and Gen AI into financial crime compliance ecosystems to drive intelligent automation and actionable risk insights. Powered by our proprietary Quasar Gen AI platform, we deliver high-impact, high-ROI solutions across the FCC value chain by leveraging public and third-party data to address complex compliance challenges.

Coforge is adept at orchestrating complex, large-scale FCC transformations, redefining operational models by fusing deep domain expertise with robust technical capabilities. Understanding that financial crime compliance is not one-size-fits-all, our experienced architects and developers design bespoke solutions aligned with each organization’s unique requirements empowering our clients with a competitive edge.

We invite you to explore how Coforge can be your trusted partner in achieving compliance excellence.

How we transform businesses

2

of the 5 Central Banks.

16

of the Top 100 Global Banks.

8

of the Top 25 US Banks.

8

Financial Regulators.

$3T

Assets Managed on Platforms We Support.

$100M

Saved in Financial Crime Remediation.

10K+

Banking & Financial Services Experts.

Value delivered

$330M

worth suspected deposit fraud identified for a top 20 US Bank.

~$45M

check fraud saved in a year for a Top 40 U.S. Bank.

80%

reduction in Fraud Chargeback case aging & preventionof losses for a leading U.S. Chargeback Management Company.

70%

cost savings after implementing payment investigation system for a leading UK bank.

1.5M+

Fraud transactions per year.

500+

Fraud analysts globally.

360°

Approach to anti-fraud controlmeasures.

75%

Revenue leakage savings.

Our industry partnerships

What we do

Innovating Financial Crime Compliance with Intelligence and Insight

Coforge drives transformation across the Financial Crime Compliance value chain, leveraging AI and automation to enhance accuracy, agility, and regulatory alignment across six critical focus areas.

AML, KYC, and Due Diligence

Automated Identity Verification by analyzing documents and biometric data with speed and precision.
Risk Scoring by analyzing behavioral patterns, geographic factors, and transaction history to evaluate customer risk.
Continuous KYC of customer profiles, updating risk assessments in real time.
Entity Resolution by unifying data from diverse sources to deliver a comprehensive view of individuals and companies.

Sanctions Screening

Reduces false positives using contextual analysis and NLP.
Entity Resolution uncovers hidden entity links and enhance risk assessment.
Real-time screening of transactions and customer data, ensuring timely identification of sanctioned entities.
Integration with workflows to streamline operations without major infrastructure changes.

Transaction Monitoring and Alert Investigation

Real time monitoring of transactions, flagging suspicious behavior in real time.
Risk based Prioritization by assigning risk scores to prioritize high-risk transactions.
Behavioral Pattern Analysis by learning customer behavior to detect suspicious deviations.
Adaptive Learning from past cases to improve. detection accuracy over time.

Case Management

Watchlist Screening AI improves accuracy and reduces false positives.
KYC and EDD Automates document verification and risk scoring.
Transaction Monitoring Detects anomalies and patterns indicative of suspicious activity.
Case Prioritization AI helps triage cases based on risk level and urgency.

Fraud Management and Chargeback

Automates entity resolution to link data across sources and uncover hidden financial networks.
Extracts insights from unstructured data (e.g., emails, contracts) using Al-driven document analysis.
Supports investigations with advanced forensics for regulatory reporting and legal action.

Reporting

Automated Data Integration Aggregates data across systems to reduce manual effort & errors.
Intelligent Narrative Generation Leverages LLMs to draft consistent SARs, enabling analysts to focus on complex cases.
Risk-Based Alert Management Prioritizes alerts by risk level to accelerate triage & investigations.
Advanced Analytics & Compliance Assurance Identifies suspicious patterns, flags data gaps, and ensures SARs meet regulatory standards.

AML, KYC, and Due Diligence

Automated Identity Verification by analyzing documents and biometric data with speed and precision.
Risk Scoring by analyzing behavioral patterns, geographic factors, and transaction history to evaluate customer risk.
Continuous KYC of customer profiles, updating risk assessments in real time.
Entity Resolution by unifying data from diverse sources to deliver a comprehensive view of individuals and companies.

Sanctions Screening

Reduces false positives using contextual analysis and NLP.
Entity Resolution uncovers hidden entity links and enhance risk assessment.
Real-time screening of transactions and customer data, ensuring timely identification of sanctioned entities.
Integration with workflows to streamline operations without major infrastructure changes.

Transaction Monitoring and Alert Investigation

Real time monitoring of transactions, flagging suspicious behavior in real time.
Risk based Prioritization by assigning risk scores to prioritize high-risk transactions.
Behavioral Pattern Analysis by learning customer behavior to detect suspicious deviations.
Adaptive Learning from past cases to improve. detection accuracy over time.

Case Management

Watchlist Screening AI improves accuracy and reduces false positives.
KYC and EDD Automates document verification and risk scoring.
Transaction Monitoring Detects anomalies and patterns indicative of suspicious activity.
Case Prioritization AI helps triage cases based on risk level and urgency.

Fraud Management and Chargeback

Automates entity resolution to link data across sources and uncover hidden financial networks.
Extracts insights from unstructured data (e.g., emails, contracts) using Al-driven document analysis.
Supports investigations with advanced forensics for regulatory reporting and legal action.

Reporting

Automated Data Integration Aggregates data across systems to reduce manual effort & errors.
Intelligent Narrative Generation Leverages LLMs to draft consistent SARs, enabling analysts to focus on complex cases.
Risk-Based Alert Management Prioritizes alerts by risk level to accelerate triage & investigations.
Advanced Analytics & Compliance Assurance Identifies suspicious patterns, flags data gaps, and ensures SARs meet regulatory standards.

Our tailored solutions to industry problem statements

Traditional Customer Due Diligence (CDD) processes are hindered by slow, fragmented operations and a lack of real-time insights, making it difficult to adapt to evolving regulatory requirements. To address these challenges, a more intelligent, agile, and risk-aware approach is urgently needed.

Coforge’s AI-powered Customer Due Diligence (CDD) solution empowers global Banking & Financial Services (BFS) clients to streamline compliance and risk management through intelligent automation and advanced analytics.

Unified Customer View: Our centralized data orchestration and AI integration solution eliminates operational silos by consolidating internal and external data sources.
Dynamic Risk Profiling: Powered by Coforge’s Gen AI platform Quasar, our solution enables accurate, real-time risk assessments using structured and unstructured data.
AI-Driven Adverse Media Screening: Using NLP, our solution interprets global media content to detect potential reputational risks and proactively enhance due diligence (EDD).
Continuous Compliance Monitoring: Agentic AI, built on our Quasar platform, automates decision-making within regulatory frameworks, identifying high-risk transactions and triggering enhanced due diligence (EDD) workflows.

Business Impact

45% to 65% reduction in verification time, enabling faster customer onboarding with enhanced compliance accuracy and operational efficiency.

Key Highlights

Real-time, risk-based Customer Due Diligence (CDD) facilitates accelerated onboarding and ensures stronger alignment with regulatory requirements.
Powered by Quasar, Coforge’s GenAI platform, enabling real-time, data-driven decision-making.

Financial Crime Compliance (FCC) operations are frequently siloed and reliant on manual processes, hindering their ability to respond effectively to emerging risks. This fragmented model reduces organizational agility, escalates operational costs, and limits adaptability to evolving regulatory requirements. To maintain competitiveness and ensure compliance, institutions must transition to intelligent, integrated solutions that enable proactive and efficient risk management.

Coforge has reimagined FCC operations beyond customer due diligence (CDD), deploying targeted innovations to modernize and unify compliance workflows.

Sanctions Screening: Leveraged Appian and AI-driven adverse media screening to enhance sanctions matching and reduce false positives.
Transaction Monitoring: Enabled real-time monitoring by integrating Appian with core FCC systems; alerts were efficiently processed via RabbitMQ in FIFO order for timely resolution.
Fraud Management: Applied Quasar GenAI to detect cheque fraud by analyzing images for signature mismatches and behavioral anomalies.
Case Management & Reporting: Built automated investigation and reporting workflows using Appian, PEGA, and UiPath - streamlining case resolution and auto-generate suspicious activity reports (SARs).

Business Impact

60%+ reduction in false positives during sanctions screening.
40% faster alert resolution, driving operational efficiency and sharper risk response.

Key Highlights

Integrated compliance solutions encompassing sanctions screening, transactions monitoring,fraud, and regulatory reporting.
Automation minimizes false positives and expedites alert resolution, enhancing operational efficiency and accuracy.

Traditional Financial Crime Compliance (FCC) systems are hindered by operational inefficiencies, high false positive rates, and limited adaptability to evolving threats and regulations. To overcome these challenges, integrating artificial intelligence (AI) into FCC frameworks is essential for enhancing detection accuracy, optimizing workflows, and strengthening regulatory compliance.

Coforge offers a comprehensive portfolio of AI-driven solutions supported by a structured implementation approach, aimed at transforming Financial Crime Compliance (FCC) systems. These solutions enable real-time threat detection, improved accuracy, and sustained adherence to regulatory standards.

Our phased integration approach allows institutions to mitigate risk, enhance adoption, and ensure regulatory alignment.

Phase 1: Foundation Building for Modern Infrastructure and Data Readiness. This includes shifts towards cloud-based platforms, data standardization, API-based AI integration and Agentic AI solutions.

Phase 2: Pilot & Phased Deployment. The process starts with pilot programs to scale AI in key financial crime compliance areas such as KYC and Due Diligence, Sanctions Screening, Transaction Monitoring, and Fraud Management.

Phase 3: Customizing AI Tools that are well-aligned with a financial institution’s unique goals and operational requirements. Coforge has experience with AWS tools such as Amazon Bedrock, Amazon SageMaker, Amazon Kinesis to build AI-powered solutions.

Phase 4: Change Management align stakeholders and build trust, ensure regulatory readiness, encourage continuous improvement, and strengthen governance.

Phase 5: Continuous Monitoring, Collaboration, and Compliance Alignment to adapt to evolving regulations and emerging threats, maintain accountability in compliance operations, refine best practices, and align with industry standards.

Business Impact

55% reduction in manual effort and 30–50% cost savings in compliance operations accomplished through AI integration into existing FCC systems.

Key Highlights

Integrating AI into legacy financial crime compliance systems necessitates a phased implementation approach to ensure stability, scalability, and operational continuity.
AI implementation in financial crime compliance is an ongoing process that requires continuous refinement to ensure sustained effectiveness and operational efficiency.

The integration of Generative AI into financial crime compliance is significantly constrained by legacy systems and outdated processes. These limitations impede effective adoption, which is essential for improving detection accuracy, operational efficiency, and alignment with evolving regulatory standards.

Quasar, Coforge’s proprietary GenAI platform, is driving next-gen financial crime compliance transformation through intelligent automation and seamless integration with global data providers like Equifax, Refinitiv, and LexisNexis. Coforge has also set-up Gen AI CoE for financial crime compliance business.

AI-Powered KYC & CDD/EDD: Quasar uses NLP to analyze structured and unstructured data, building dynamic risk profiles and triggering Agentic AI-led enhanced due diligence (EDD) for high-risk customers.
Advanced Sanctions Screening: Our solution identified “fingerprints” built via vector databases significantly improve name match precision and reduce false positives.
Smarter Transaction Monitoring: Developed Small Language Models (SLMs) to optimize alert logic by uncovering behavioral patterns and identifying root causes, minimizing unnecessary escalations.
Real-Time Fraud Detection: Quasar performs large-scale, real-time anomaly detection, enhancing fraud prevention with precision and speed.

Business Impact

70–80% reduction in investigation time through automation in data analysis and reporting.
60% faster case resolution due to smart alert prioritization and effective root cause identification.

Key Highlights

Accelerating FCC Innovation through Quasar, Coforge’s Advanced GenAI Solution.
Empowering faster decisions with real-time insights, streamlined investigations, and smart alert triaging.

Traditional financial crime compliance systems are fragmented and inefficient, delaying risk detection and increasing operational burden. Modernization of financial crime compliance systems is imperative to boost responsiveness, accuracy, and regulatory alignment.

Coforge drives comprehensive FCC modernization through targeted innovations across data, infrastructure, and AI integration:

Unified Data Fabric for Risk Intelligence: Integrated siloed data sources into a centralized, intelligent data model to minimize false positives and deliver real-time, accurate compliance insights.
Cloud-Native FCC Transformation: Migrated AML and sanctions workloads to hybrid and multi-cloud platforms - enhancing AI deployment speed, enabling real-time model updates, and improving scalability and security.
Cognitive Infrastructure & Reliability: Embedded cognitive Site Reliability Engineering (SRE) practices and observability tools to ensure operational resilience, system uptime, and regulatory alignment.
Seamless AI Integration: Used API-led methods and Agentic AI to infuse intelligence into legacy systems, enabling adaptive compliance workflows and context-aware decision-making.

Business Impact

Achieved scalable compliance operations, enabling up to 30% business growth without a proportional increase in headcount-boosting efficiency, agility, and long-term operational resilience.

Key Highlights

Seamless modernization enabled by unified data ecosystems, cloud-native platforms, and embedded AI capabilities.
Enhanced accuracy, strengthened operational resilience, and compliance systems built for scalable growth.

Quality assurance in financial crime compliance (FCC) remains heavily manual, leading to inconsistencies and a high risk of human error. These shortcomings compromise the accuracy and reliability of compliance processes and pose significant challenges in meeting regulatory standards. To mitigate these risks and enhance audit readiness, automation is essential for establishing consistent quality controls and accelerating compliance workflows.

Leveraging our Quality Engineering frameworks, performance-driven metrics, and proprietary tools like Coforge Copasys, we’ve enabled clients to automate quality control for KYC and CDD validations, ensuring alignment with OFAC sanctions screening and regulatory workflows.

Automated Quality Control: Enabled intelligent validation of KYC and CDD data, reducing manual errors and improving process consistency.
Regulatory Alignment: Integrated automated checks aligned with OFAC sanctions screening and evolving compliance workflows.
Performance-Driven Governance: Applied metrics-based evaluation to monitor effectiveness and drive continuous improvement across financial crime compliance controls.

Business Impact

Reduced audit preparation time by 25–35% and rework cases by 40% to 50% through intelligent automation and streamlined compliance checks.

Key Highlights

Automated KYC and CDD quality control powered by Coforge’s Copasys platform.
Driving compliance excellence with enhanced accuracy, reduced manual effort, and quicker audit cycles.

Maintaining effective financial crime compliance (FCC) operations requires a robust Managed Services model. Without continuous support, operational efficiency, and scalable performance across infrastructure and applications, FCC systems risk becoming unsustainable and vulnerable to compliance failures.

Coforge delivers a comprehensive FCC Managed Services framework through its unified 'One Coforge Team' model, fostering resilience, driving innovation, and enhancing efficiency across the entire compliance lifecycle.

Operational Excellence: Delivered seamless execution across the FCC value chain with standardized processes and continuous improvement.
Platform Enablement: Deployed FCC solutions integrated with diverse data ecosystems, AI-powered analytics, and Gen AI capabilities.
Modern AMS: Offered proactive application management, real-time monitoring, and service optimization to ensure high availability and resilience.
Cognitive Infrastructure Optimization: Leveraged AI, automation, and 24x7 monitoring to maximize resource efficiency, strengthen security, and meet critical RPO/RTO targets.

Business Impact

Delivered a 20% reduction in operational costs and a 30% boost in analyst productivity for a leading UK bank through a resilient, AI-powered FCC Managed Services model.

Key Highlights

Coforge’s ‘One Team’ delivery model provides seamless, end-to-end support for financial crime compliance.
Maximizing efficiency, reliability and affordability while ensuring seamless operational continuity.

Building Intelligent, Agile, and Scalable Financial Crime Compliance for Tomorrow

White Paper

Integrating AI into legacy financial crime compliance systems

Success stories

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Case study | Banking and Financial Services.

Analyst recognitions

Coforge: Your trusted partner in delivering financial crime compliance solutions

How we transform businesses

2

of the 5 Central Banks.

16

of the Top 100 Global Banks.

8

of the Top 25 US Banks.

8

Financial Regulators.

$3T

Assets Managed on Platforms We Support.

$100M

Saved in Financial Crime Remediation.

10K+

Banking & Financial Services Experts.

Value delivered

$330M

worth suspected deposit fraud identified for a top 20 US Bank.

~$45M

check fraud saved in a year for a Top 40 U.S. Bank.

80%

reduction in Fraud Chargeback case aging & preventionof losses for a leading U.S. Chargeback Management Company.

70%

cost savings after implementing payment investigation system for a leading UK bank.

1.5M+

Fraud transactions per year.

500+

Fraud analysts globally.

360°

Approach to anti-fraud controlmeasures.

75%

Revenue leakage savings.

Our industry partnerships

What we do

Innovating Financial Crime Compliance with Intelligence and Insight

AML, KYC, and Due Diligence

Sanctions Screening

Transaction Monitoring and Alert Investigation

Case Management

Fraud Management and Chargeback

Reporting

AML, KYC, and Due Diligence

Sanctions Screening

Transaction Monitoring and Alert Investigation

Case Management

Fraud Management and Chargeback

Reporting

Our tailored solutions to industry problem statements

Reimagining Customer Due Diligence (CDD) with AI-Powered Automation and Advanced Analytics

Transforming Financial Crime Compliance (FCC) operations with Automation, Real-Time Monitoring, and AI-Driven Screening

Integrating AI into Legacy Financial Crime Compliance Systems

Accelerating Intelligence in Financial Crime Compliance with Gen AI-Powered Automation

Modernizing Financial Crime Compliance Systems for Agile, Scalable and Real-Time Compliance

Revolutionizing Financial Crime Compliance Quality Assurance with Intelligent Automation

Managed Services for Scalable, Resilient and High-Performance Financial Crime Compliance Operations

What we know

Blog | Banking and Financial Services.

White Paper | Banking and Financial Services.

Connect with our experts

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