Managed Services.

Good architecture is about being confident the right path is being walked. Our Architecture Advisory Service provides business process and ServiceNow technical evaluations, leading to design recommendations and architectural roadmaps enabling organisations to maximise their investments.

In Managed Services we help set up the instance and ensure the platform is enhanced to meet the customer expectations. We provide a dedicated team to ensure the uptime for the services provided with the business-as-usual support model. We enable our customers to procure new licenses and optimize existing ones.

Instance Setup (Dedicated/Shared)
We offer Shared and dedicated instances for our customers based on their budgets and requirements.

License provisioning
We Facilitate procurement of ServiceNow licenses if required in customer landscape.

Maintenance and Support
We provide highly scalable Service support and maintenance services which are cost efficient in comparison to in-house ServiceNow support.

Enhancements
We facilitate enhancements outside the functional scope of implemented applications for existing customers.

Upgrade Support
We provide support to manage and execute bi-annual ServiceNow upgrade on existing instances to ensure seamless delivery and availability of services.

Architecture and Platform Optimization
Our experts study and analyze architectural design flaws. We also look for performance analysis, license optimization and health check to unlock full instance potential.