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Coforge Quasar Speech AI accelerator for analyzing and extracting intelligence from speech in large volumes of audio content in multiple languages at scale and with State of the Art accuracy. Developed using Open Source and Cloud APIs, and bring the best of both the worlds with simple & unified APIs. This accelerator provides an end-to-end speech processing workflow in a highly configuration driven manner. Solution comes with out of the box management dashboard and fast Search Capabilities on the Audio content. It also has rich features for monitoring and governing entire Speech processing lifecycle. Some use cases involve helping regulators to detect harmful content (like profanity, violent & hate speech, content promoting suicide etc.) in real time, contact center voice conversations analytics and others.

HOW WE TRANSFORM

Service offerings

Conversational AI
Conversational AI
is an accelerator framework to develop an end-to-end AI/NLP enabled chatbot and voicebot capability for any enterprise. Supported by predefined and prebuilt components for domain specific applications, these capabilities can be deployed very quickly into customer environments.
Analysis and Generating insights of recorded audios
Analysis and Generating insights of recorded audios
It extracts insights out of speech with its on-premise or cloud API’s. It can read and convert audio files (online or any device) and provide real time Sentiments Analysis, Word Cloud and Knowledge Graph.
Harmful content detection from live TV feeds for compliance requirements
Harmful content detection from live TV feeds for compliance requirements
Solution searches for instances where a certain phrase been spoken within the video file. It finds & returns their location. Search can be done on confidence threshold, and hence making precision tunable.
Virtual Assistant for Asset and Wealth Management
Virtual Assistant for Asset and Wealth Management
Asset & Wealth Management (AWM) firms are considering creating own Virtual Assistant (VA) and integrating these into their channel strategy as part of the overall Omni channel service delivery model. By interacting on and delivering key services through such platforms, AWM firms can potentially enrich the customer digital value chain.
Conversational AI
Conversational AI
is an accelerator framework to develop an end-to-end AI/NLP enabled chatbot and voicebot capability for any enterprise. Supported by predefined and prebuilt components for domain specific applications, these capabilities can be deployed very quickly into customer environments.
Analysis and Generating insights of recorded audios
Analysis and Generating insights of recorded audios
It extracts insights out of speech with its on-premise or cloud API’s. It can read and convert audio files (online or any device) and provide real time Sentiments Analysis, Word Cloud and Knowledge Graph.
Harmful content detection from live TV feeds for compliance requirements
Harmful content detection from live TV feeds for compliance requirements
Solution searches for instances where a certain phrase been spoken within the video file. It finds & returns their location. Search can be done on confidence threshold, and hence making precision tunable.
Virtual Assistant for Asset and Wealth Management
Virtual Assistant for Asset and Wealth Management
Asset & Wealth Management (AWM) firms are considering creating own Virtual Assistant (VA) and integrating these into their channel strategy as part of the overall Omni channel service delivery model. By interacting on and delivering key services through such platforms, AWM firms can potentially enrich the customer digital value chain.
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CASE STUDY

Coforge delivers Speech Processing and Flagging Harmful Content at Scale
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