Comprehensive Services for Mortgage Origination and Servicing

A suite of services built with deep domain experience, flexible & effective workflows and proven platform frameworks
that are customized to meet business goals while being compliant to regulations.

We help lenders achieve:

30% improved efficiency

Increase operational agility with agile workflows and parallel processing.

99% accuracy

Improve quality and governance using stringent QC & an experienced workforce.

45% reduced operating cost

Improve bottom-line by identifying inefficiencies & reducing rework.

Powered by 20 years of industry experience,
our Mortgage Services are trusted by several lenders including the 4 of the Top 25 U.S banks.

Our professionals annually support:
175,000 origination transactions - $42B, 285+ mortgage processes, 8.4M boarding and indexing of documents and 1M loan servicing customer requests.

Business Impact Delivered

45% Productivity Increase and 50% Faster Turn Time in Residential Mortgage Input function

  • Productivity improvement from:
    • 9 to 15 loans per day in the original process
    • 13 loans per day in the two separated processes
  • 50% improvement in turn time (from 90 min to 45 min)
  • 5% improvement in quality

20% lower costs while delivering same day turn around in loan servicing requests

  • Improved overall customer Service
    • Coforge BPS turned around 80% of customer requests within same day
    • Turn time improved from5 to 3 days for settlement of transactions
  • Consistent 20%+ cost savings since inception of process


In addition to Mortgage Services our other solutions include: