RETS

An innovative platform that offers end to end property tax tracking and reporting by combining the latest in technology, decades of industry experience and personalized customer contact services to help lenders get maximum visibility and control in their portfolios.

Achieve

  • 99.999% accuracy in commercial tax payment processing
  • Eliminating tax penalties by enhanced tax reporting using RETS
  • 99.01% adherence to SLA for timely response
  • Personalized customer service

RETS has the ability to integrate with almost any servicing platform both for residential and commercial loan servicing. We currently integrate with 7 loan servicing systems via a file share or API with no additional cost to the customer.

RETS has delivered sustained ROI to several top U.S. lenders, including 2 of the top 5 U.S. commercial/multifamily mortgage servicers.

RETS includes critical services in property tax servicing:

Search and Set Up

  • Property legal description search
  • Double blind search on loan valued >$20M
  • Final collateral report

Escrow tax reporting

  • Bill request sent to taxing authorities 90 to 120 days prior to Economic Data Loss (EDL)
  • Tax reporting done ~21-30 days prior to the ELD
  • Customized reporting
  • Non Escrow tax reporting
    • Tax reporting completed within 30-45 days after the tax due date
    • Tax payment validation completed within 90 days
    • Delinquent taxes reported revalidated at the next tax instalment until the delinquency is cleared
  • Tax payment process
    • Research & resolution of any misapplied or delinquent tax
    • Tax payment processing service for any escrow loan under tax service
    • Refunds researched and returned
  • RETS web
    • Web based portal for reviewing information
    • Reviewing and printing any tax receipt, tax bill, legal description and payment package for any loan or property
    • Submitting new loans for tax service
  • Additional Services
    • Delinquent date down reporting
    • Delinquent letter service
    • Delinquent tax tracking service
    • Delinquent tax tracking service
Let’s engage