SLK Global Solutions is now Coforge Business Process Solutions (or Coforge BPS).
Coforge offers process solutions and digital platforms to multiple industries, including the financial services industry. Coforge BPS customers include 5 of the Top 25 U.S. Banks, Top 10 Lenders, Top 10 Insurance intermediaries and Fortune 500 Companies.
Coforge Business Process Solutions can help you deliver:
Transformation
Reimagine your everyday operations with technology and smart reengineering using 12 digital platform solutions and 600+ business processes
Effective business outcomes
Delight customers with speed to market and improved profitability using Digital Platforms, Intelligent Automation RegTech, Data & Analytics, & Omnichannel Customer Service
Flawless execution
Drive higher operational productivity & quality with 100% commitment to SLAs and over 99% transaction accuracy
Scalability
Build business resilience with a flexible workforce of 21,000+ professional with 7,000+ dedicated to business process solutions supporting 0.5B transactions annually across 5 global centers
Strong compliance
Create a secured operating environment with robust governance & risk controls, ensuring 100% adherence to regulatory and business requirements
Sustainable Business Growth
Deliver 360° value with optimized business models perfected from two decades of industry experience and 400+ years of executive leadership experience
Drive intelligent operations with an optimal blend of people, process, and technology
Apply innovation and deliver superior customer experience with 20% turn time improvement, 35% lower operational costs and over 98% quality
Intensify customer engagement and achieve business growth with 5% lower operational costs, over 98% quality and 30% faster turn times
Embrace business transformation and achieve continuous process improvement with 16-day clear to close, 67% improved underwriting efficiency and 45% reduced operating cost
Increase efficiency and enhance operational agility with 70% faster property search report delivery, one platform to order title & tax reports and tax certificates with guaranteed accuracy
Lead change and drive transformation across process with 15% improved efficiency, 35% lower operational costs enhanced operational accuracy
Maximize business value across the breadth of an organization with enhanced C-SAT scores, improved data quality and reduced business risks
Here's why our customers choose us
You are an extension of our Customer Support team. Thank you for helping us exceed our customer’s expectations every day!”
Group Vice President, Retail Services – Top 25 U.S. Regional Bank
With your support, we could dramatically decrease the overall end of month inventory levels and manage risk within the regulatory environment. Thank you.
Officer, Disputes Resolution - Top 25 U.S. Regional Bank
We appreciate the entire team for completing the compliance tests timely. Coforge BPS has raised the bar for all vendors and a good practice has been shared.
Vice President, Retail Services - Top 25 U.S. Regional Bank
Your team has been a vital part of our success in meeting our outbound volumes. We appreciate your flexibility in meeting our volumes and your attention to detail.
Head, Customer Service - National Leader in Specialty Insurance
The timely response and commitment that the team members showed during this COVID 19 outbreak is a testament to the partnership between the two companies.
Vice President, Third Party Procurement - Top 25 U.S. Regional Bank
We appreciation your outstanding service. It is a partnership thatfosters productive interactions, dedicated resources to improving quality and production numbers.
SVP, Lender Solutions – Leading Specialty Insurance Company
Stay updated with our latest releases and trending market insights
Copasys: An enterprise-wide automated platform for QC and Regulatory compliance.
Copasys is virtual one-stop shop that addresses the industry’s biggest Quality Control & regulatory compliance needs using automation and data. It’s 20X faster, ensures 100% accuracy & 100% coverage.
Avoiding CFPB Regulatory Actions by First Cutting Complaints
Complaints have always been a serious issue. They are back in the spotlight because they are increasing and likely will continue to do so.
Clear to close in 16 days, app to uw time less than 1 hour for 1-touch files
Disputes QC Review in 30-seconds with Automation
Achieving 99.999% accuracy in commercial tax payment processing using RETS©
50% quicker property search reports using SmartProp®
Over 80% reduction in chargeback case aging for issuing bank, client of a leading chargeback management company
29% improvement in first call resolution to minimize false placement of lender placed insurance
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