Intelligent Automation

As passenger numbers continue to grow, the capacity constrained Airports are under constant pressure to enhance the productivity, reliability & availability of existing operations. Coforge understands the complex operations within airports and leverages Intelligent Automation to build cost-effective Bots on top of complex systems, leading to improved efficiency and customer experience.

We use Tron - our Intelligent Automation delivery framework to enable fast-paced operations involving passengers, baggage, cargo, fleet, and terminal services thus driving productivity, reliability, and availability. Our Intelligent-Automation-as-a-service (IA-a-a-S) model, strong domain knowledge, and readymade bots enable airports to smoothly transform operations with scale and ease. Coforge uses a consultative approach and brings in improved cost savings, revenue, and customer satisfaction by performing the following activities:-

  • Automation strategy and roadmap development
  • Process identification and mapping
  • Develop, deploy, configure & support bots
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