
RETS
Property Tax Services
An innovative platform that offers end to end property tax tracking and reporting by combining the latest in technology, decades of industry experience and personalized customer contact services to help servicers get maximum visibility and control in their portfolios.
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99.98% accuracy in tax payment processing
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99.01% adherence to SLA for timely response
Personalized customer services
RETS has the ability to integrate with almost any servicing platform both for residential and commercial loan servicing. We currently integrate with 7 loan servicing systems via a file share or API with no additional cost to the customer.
RETS has delivered sustained ROI to several top U.S. servicers, including 8 of the Top 20 U.S. Commercial & Multi-Family Servicers.
IN FOCUS
RETS services:

Search and Set Up
- Property legal description search
- Double blind search on loan valued >$20M
- Final collateral report

Escrow tax reporting
- Bill request sent to taxing authorities 90 to 120 days prior to Economic Data Loss (EDL)
- Tax reporting done ~21-30 days prior to the ELD
- Customized reporting

Non Escrow tax reporting
- 85% of tax reporting completed within 30-45 days after the tax due date
- Tax payment validation completed within 90 days
- Delinquent taxes reported revalidated at the next tax instalment until the delinquency is cleared

Tax payment process
- Research & resolution of any misapplied or delinquent tax
- Tax payment processing service for any escrow loan under tax service
- Refunds researched and returned

RETS web
- Web based portal for reviewing information
- Reviewing and printing any tax receipt, tax bill, legal description and payment package for any loan or property
- Submitting new loans for tax service

Additional Services
- Delinquent date down reporting
- Delinquent letter service
- Delinquent tax tracking service
- Dual tax service by loan

Blog
Tax Payment Servicing: An often forgotten loan portfolio activity that can cause delinquencies
Read moreOUR GROWTH
We have achieved
resulting in lower claims pay-out

RETS
SUCCESS STORIES
Our Work
TESTIMONIAL
What our clients have to say about us

You all did an amazing job! Thank you for your hard work !
Assistant Vice President
Top 25 U.S. Bank Originator & Servicer

THANK YOU ALL! – Great teamwork and focus on the client. GO TEAM! (Together Everyone Achieves More)
Director
Top 50 U.S. Bank