Enhance precision and efficiency in tax servicing with our technology-enabled property tax services platform RETS.
An innovative platform that offers end to end property tax tracking and reporting by combining the latest in technology, decades of industry experience and personalized customer contact services to help lenders get maximum visibility and control in their portfolios.
99.999% accuracy in tax payment processing
Avoid penalties on loan portfolios with accurate tax data.
99.01% adherence to SLA for timely response
Eliminate risk of property loss with rigorous tax tracking & reporting with revalidation.
Personalized customer services
Resolve questions quickly with multi-channel access to tax experts & ticket tracking system.
RETS has the ability to integrate with almost any servicing platform both for residential and commercial loan servicing. We currently integrate with 7 loan servicing systems via a file share or API with no additional cost to the customer.
Our professionals annually support:
RETS has delivered sustained ROI to several top U.S. lenders, including 2 of the top 5 U.S. commercial/ multifamily mortgage servicers.
RETS includes critical services in property tax servicing:
Search and Set Up
- Property legal description search
- Double blind search on loan valued >$20M
- Final collateral report
Escrow tax reporting
- Bill request sent to taxing authorities 90 to 120 days prior to Economic Data Loss (EDL)
- Tax reporting done ~21-30 days prior to the ELD
- Customized reporting
Non Escrow tax reporting
- Tax reporting completed within 30-45 days after the tax due date
- Tax payment validation completed within 90 days
- Delinquent taxes reported revalidated at the next tax instalment until the delinquency is cleared
Tax payment process
- Research & resolution of any misapplied or delinquent tax
- Tax payment processing service for any escrow loan under tax service
- Refunds researched and returned
- Web based portal for reviewing information
- Reviewing and printing any tax receipt, tax bill, legal description and payment package for any loan or property
- Submitting new loans for tax service
- Delinquent date down reporting
- Delinquent letter service
- Delinquent tax tracking service
- Dual tax service by loan