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Our Card Disputes Center of Excellence (CoE) combines domain experts, omnichannel customer experience centers and technology-enabled solutions to help achieve faster dispute resolution, a higher win rate and compliance to all regulations.

Powered by 20 years of industry experience, our Card Disputes CoE is trusted by a U.S. Top 5 chargeback management firm, and a Top 20 U.S. Bank.

With capabilities to support issuer and merchant disputes and chargebacks, we help issuers, merchant acquirers and chargeback management firms achieve:

hourglass

60% faster turn times

profit

45% cost savings

real-time

25% improvement in average handling time

 

HOW WE TRANSFORM

Our Solutions

Card holder Disputes
Card holder Disputes
Issuer disputes
Issuer disputes
Merchant Disputes
Merchant Disputes
Acquirer Disputes
Acquirer Disputes

OUR GROWTH

We annually support:

0M
disputes
0K
representments
0M
chargebacks
0K
second chargebacks/ prearbitrations
Use case: disputes QC review in 30-seconds with automation

Case Study

Use case: disputes QC review in 30-seconds with automation
Read more

We help clients achieve:

0%
faster turn times
0%
cost savings
0%
improvement in average handling time
Card-Dispute-Services

Dispute Resolution Solutions

Drive higher speed, efficiency and profitability in your operations with
our End-to-End Dispute Resolution Solutions.
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WORD-OF-MOUTH

What our clients have to say

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