Deliver superior customer experience while reducing costs with our Card Issuing Services.
Our cards solutions offer back-office and omnichannel customer contact center services, backed by decades of experience and a partnership with a technology provider for a Card Disputes Solutions.
We help card issuers achieve:
35% cost savings
Optimize operational cost with global delivery & 24*7 operations.
Over 98% quality consistently
Boost customer satisfaction with improved First Time Right ratio.
30% faster turn times
Reduce cycle time with simplified operations & reduced rework.
Powered by over 20 years of experience in card related services, our services are trusted by card issuers, including 2 of the top 20 U.S. Banks, merchant acquirers, and a top 5 chargeback management firm.
Our professionals annually support: Underwriting of 60K credit card applications, indexing of 75K business card applications and processing over 1.5M disputes.