Banking Services
Business Transformation | Enhanced Customer Satisfaction | Operational Excellence
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Coforge BPS is driving Banking Business Process Excellence through a digital-first approach, deep domain expertise, led by experienced consultative practitioners to improve customer experience and lower cost of operations.
We support over 600 banking processes across Retail & Commercial Banking, Wealth Management and Capital Markets/ Investment Banking. We have over 20 years of experience working on Transformation solutions for Banks & Financial Services institutions, including 2 Fortune 100 Global Banks and 2 of the Top 25 Banks in the U.S.
We help organizations with:
Business Transformation
40% faster turn time to market
35% cost saving
Enhanced customer satisfaction
4.5/5 CSAT score for a Top 20 U.S Bank
Operational Excellence
20% turn time improvement
99.5% accuracy in operations
HOW WE TRANSFORM
Industry Solutions
Digital Enablers
Copasys®
- An enterprise-wide platform for automating QC, Risk Management and Regulatory Compliance
- 95% reduction in manual QC
- 100% QC coverage & accuracy &25% faster QC turnaround time
Pega
- 1,800+ DPA Consultants, 14+ Years Pega Partnership, 350+ Pega Customers
- 300+ PEGA Implementations
- Awarded for Client Innovation in Customer Service and Sustainability - Pega World 2022
Appian
- 1500+ BPM & Low-Code Experts, 400+ BPM Implementations, 450+ Appian certified professionals
- Recognized as the leader for Low-Code Applications Services in 2021
Copasys®
- An enterprise-wide platform for automating QC, Risk Management and Regulatory Compliance
- 95% reduction in manual QC
- 100% QC coverage & accuracy &25% faster QC turnaround time
Pega
- 1,800+ DPA Consultants, 14+ Years Pega Partnership, 350+ Pega Customers
- 300+ PEGA Implementations
- Awarded for Client Innovation in Customer Service and Sustainability - Pega World 2022
Appian
- 1500+ BPM & Low-Code Experts, 400+ BPM Implementations, 450+ Appian certified professionals
- Recognized as the leader for Low-Code Applications Services in 2021
OUR GROWTH
We annually support:
Blog
Key challenges in Banking & Financial services: Which services will be in demand for 2023-24?
Read moreWe help clients achieve:
Banking Support Solutions
Optimize business processes and maximize efficacy
with our Banking Support Solutions.
SUCCESS STORIES
Our Work
WORD-OF-MOUTH
What our clients have to say
You all are awesome. Thank you so much for all your hard work on this. We could not have done this without each other.
Manager, Commercial Banking
Large Regional Bank