The client approached Coforge to assist them with the installation and use of an improved revenue management system. By recommending the PROS revenue management system, Coforge was able to solve the client’s basic business challenge and also deliver added value.
The client was one of the largest airlines in Australia, operating flights on both, domestic and international sectors.
The client was in need of a better revenue management system and an I.T. partner to implement the same for them. The desired I.T. partner would need to have an excellent understanding of the airline IT landscape, Sabre reservations, inventory, fares and DCS and also integration technology including IBM MQ. In addition, a clear understanding of revenue management and expertise in PROS – since this seemed to be the clear revenue management solution of choice.
Coforge had no hesitation in recommending the PROS Revenue Management System to the client.
PROS allows airlines to protect their positioning, safeguard their yields against competitors and outperform the competition. It helps in decision-support which empowers users to use revenue and profit-maximizing business strategies to address their most sophisticated challenges – all at the speed of business. The main input to the PROS system is the inventory dump which contains all information for flights and flight dates (range: one day prior to 330 days), post departure files, and the hourly dump file received from the Sabre system.
These files are processed by a PROS Sabre connector and loaded in the PROS Database, which is later processed by the PRO Revenue Management System (RMS). The outcome of PRO RMS files also called upload files, are sent back to the inventory (Sabre) system via web service calls.
As part of the exercise, Coforge undertook the following tasks:
Partnering with Coforge and implementing the PROS system brought the following added business benefits to the client: