Lender Placed Insurance Services

We combine our strong document processing & verification capabilities and our omnichannel contact center
services to bring lower cost, speed and accuracy in your Lender Placed Insurance operations.

We help insurers achieve:

35% lower operational cost

Reduce costs with transactional pricing options and tech-enabled process enhancements.

15% improved efficiency

Improve efficiency with domain experience in document processing & omnichannel contact centre.

Over 98% operational accuracy

Achieve high operational
accuracy with stringent quality checks.

With extensive industry experience, our services are trusted by leading specialty insurance providers including one of the largest independent insurance intermediary.

Our Services

Insurance Types Supported: Hazard / Wind/ Flood/ Earthquake/ Home / Auto Loans/ Mobile Homes/ Commercial loans insurance

Business Impact Delivered

29% improvement in First Call Resolution to minimize false placement of Lender Placed Insurance

  • Reached 53% first call resolution from earlier 41%
  • Reduced false placements of Lender Placed Insurance
  • Customer could focus on inbound customer calls as Coforge BPS managed all outbound volumes

32% increase in productivity for data entry

  • 32% increase in document processing productivity
    • From 19 docs per hour to 25 docs per hour
  • Consistently exceeding accuracy levels and turn time service levels
    • 26 end clients supported for our customer


In addition to our Lender Placed Insurance Services,
our other solutions include.