May 17, 2018
GDPR Triggers New Opportunities: Mandating Compliance with Trust and Transparency as the New DriversThere is a misconception that GDPR is all about data security and compliance policies alone. However, GDPR impacts organizations in more ways than…
May 8, 2018
The worldwide industry is embracing cognitive computing to embed native intelligence into digital solutions and the insurance sector is right at the…
April 30, 2018
Back in the eighties when I first entered the Lloyd’s insurance market, underwriting discipline simply meant doing exactly what the underwriter told…
March 30, 2018
DevOps is an area of focus for everyone these days. It is expected to be a solution to many problems ranging from IT responsiveness to customer…
March 30, 2018
Personalization has always been a way of retaining good customers and generating more revenues for any viable business. At the same time,…
December 14, 2017
With the holidays in full swing, you may be thinking about how you can make your air travel easier. Being a frequent traveler from Atlanta, I have…
November 30, 2017
Blockchain technology has the potential to revolutionize the way the insurance industry operates. While this distributed ledger technology has…
November 6, 2017
Traditionally, DevOps has been viewed from a requirement to release perspective, which is essentially the ‘Dev’ side of DevOps. In effect, this…
October 27, 2017
With increasing competition, reduced profit margins on transporting cargo and passengers, airlines around the world are focusing on ancillary revenue…
October 25, 2017
We’ve all been on the phone with an automated voice service screaming “HUMAN” repeatedly until we get to a real live person to get to someone who can…
October 6, 2017
Carol, 36, works as a client-servicing executive at a travel agency. She is different from her colleagues as she is visually challenged. Every…
September 12, 2017
In today’s rapidly changing business dynamics, awareness and understanding of the likely impact of various disruptive technologies is critical to the…
