Case Study
Transforming Sanctions Screening with Managed Services for a U.S. Regional Bank
Industry
Banking
Location
USA
Our Contributions
Managed Services, Sanctions Screening, Operations Optimization
Technologies
NetReveal
Coforge partnered with a leading U.S. regional bank to enhance its sanctions screening operations through a managed services model. The objective was to improve real-time alert validation, streamline fragmented processes, and scale operations to handle increasing transaction volumes across multiple payment channels.
By centralizing operations and implementing a flexible, SLA-driven delivery framework, Coforge enabled efficient, high-quality sanctions screening across OFAC, FinCEN, and FATF requirements. The transformation improved operational efficiency, reduced delays, and strengthened compliance monitoring capabilities.
The Challenge
The bank faced challenges in managing real-time validation of transactional alerts across multiple regulatory frameworks, including OFAC, FinCEN, and FATF. Fragmented skill sets and siloed alert queues created inefficiencies, impacting processing speed and accuracy.
Rising transaction volumes across PEP, ACH, WIRE, and SWIFT channels further increased operational pressure, requiring extended coverage and flexible capacity.
The organization needed a scalable and efficient operating model to streamline alert handling, improve turnaround times, and ensure consistent compliance with regulatory requirements.
Our Approach / Solution
Impact to Date
30 Seconds
Average Handling Time (Level 1 Alerts)
+25%
Volume Spike Managed Efficiently
99.98%
SLA Accuracy Achieved
+40%
Faster Periodic Screening