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Composable Enterprise

CASE STUDY

European Bank Improved Payment Services for 28,000+ Corporate Customers with Finacle and API Integration

Industry

Banking (Corporate Banking)

Our Contributions

Channel Modernization, Platform Transformation, API & Microservices Integration

Location

Europe

Technologies

Finacle E-Banking Suite

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Coforge partnered with one of Europe’s largest banks to modernize its corporate online banking channel, supporting over 28,000 corporate customers and processing more than 30,000 payments monthly. The transformation aimed to replace legacy systems with a scalable, API-driven architecture while enhancing the customer experience across payment journeys.

By implementing the Finacle e-banking suite and integrating microservices-based APIs, Coforge enabled a future-ready digital banking platform. The transformation improved payment processing capabilities, streamlined operations, and delivered a more intuitive and efficient user experience for corporate banking clients.


Phase 1
Legacy system assessment and architecture design
Phase 2
Finacle configuration and integration development
Phase 3
Domestic payment rollout (bulk and single payments)
Phase 4
International payments enablement and optimization

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The Challenge

The bank’s existing corporate online banking channel relied on legacy systems that limited scalability, flexibility, and user experience. The need to support IT obsolescence remediation required replacing outdated applications such as Connect Payments assembly and Remessador with a modern, future-ready platform.

The bank also needed to enhance customer journeys across complex payment processes, including domestic and international payments, while ensuring seamless integration with core systems and external platforms.

Additionally, the scale of operations serving thousands of corporate clients and processing high transaction volumes required a robust, high-performance solution capable of handling diverse payment types while maintaining reliability, security, and operational efficiency.

Our Approach

Finacle-Based Channel Modernization

Implemented the Finacle e-banking suite to deliver a modern, feature-rich digital banking experience with enhanced payment capabilities.

API & Microservices Integration

Developed microservices and API-based integrations to enable seamless interaction with core banking systems and external platforms.

 

Comprehensive Payment Enablement

Enabled end-to-end payment journeys, including domestic (CHAPS, Faster Payments, BACS, bulk payments) and international payments (SWIFT, SEPA), along with FX and cross-currency capabilities.

Phased Implementation Strategy

Executed the transformation in phases, starting with domestic payments followed by international payments, ensuring minimal risk and smooth transition.

Expert-Led Delivery Model

Deployed a cross-functional team of business, technical, and domain experts to ensure seamless configuration, integration, testing, and ongoing support.

Partner / Technology Ecosystem

  • Finacle E-Banking Suite 
  • API & Microservices Architecture 
  • Core Banking & Payment Systems

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Impact to Date

30K+

Monthly Payments Processed Efficiently

28K+

Corporate Customers Supported

Improved

Payment Processing Speed & Reliability

Reduced

Legacy System Dependency

Business Impact

 

  • Enhanced customer experience with intuitive and seamless payment journeys
  • Improved operational efficiency through automation and modern architecture
  • Reduced costs by decommissioning legacy systems and minimizing customizations 
  • Enabled scalability to support growing transaction volumes and customer base
  • Strengthened platform agility with API-driven and microservices architecture
  • Positioned the bank for future innovation in digital payments