App Performance Management

Improve Customer Satisfaction and Operational Efficiency to Drive Business Growth

Coforge has defined an enterprise wide, single integrated Application Health & Performance management solution, for all monitoring needs. The solution endeavours to detect and diagnose complex application performance problems to provide an expected level of service. It provide visibility across application environment and its impact on business. This helps our customers being timely notified for performance anomalies and resolve the issues with least impact on business.

Our Offerings

Business Performance Monitoring

We provide our clients with rich intuitive interfaces with complete information of business performance in real-time with relation to underlying infrastructure. This help teams understand the impact of backend on business performance and identify key focus areas that may result in loss of business and tarnish brand image unless corrective actions are taken.

User Experience Management

We help understand the real-time activities of users while interacting with your digital platform and focus on features with the highest business impact. Also, replay user sessions to regenerate user flows for analysis.

Drive Operational Efficiency

Monitor performance of all services supporting the application and quickly identify underlying cause of issues impacting the overall performance

Performance Monitoring as a Service for Pega Applications

Our framework is built to provide you with real-time visibility into business performance across your platform workflows. With a single pane interface, you can capture business performance details and identify if the delay is due to performance issues or procedural activities.

Our Partners

Our Latest Work

Application Performance Management

Business Challenge

Required insight of business critical transaction performance details
Required definite way to capture file size and respective response time of uploaded and downloaded file
Difficult to map user session details within the application
Required information on the breakdown of time spent on individual transaction execution

Coforge Solution

On-premise APM deployment to monitor End to End performance
Configured transactions to track performance of critical transactions
Configured synthetic monitoring to capture availability and performance of application and other internal components
Setup alerts on threshold value to timely report any SLA deviations

Benefits to Client

Visibility of application performance in real-time against the defined business SLAs
Unified view of application performance state with end-to-end transaction monitoring in a single pane of glass
Warning alerts configured ensured timely action avoiding issue to become critical
Identification of key problems within the application
Reduced turnaround time of issue resolution by ~60% with analysis and drill down capability