The client is a leading full-service global airline and the largest in the UK based on fleet size, with an extensive global route network flying to and from centrally-located airports. The client strives to keep the airline’s entire flight operation on track by proactively highlighting problems and providing tools to quickly find and implement minimum-impact disruption recovery solutions.
As part of their strategic need, the client wanted to implement state of the art crew management systems and had decided to upgrade their existing system. Crew management system being one of the most crucial aspects of an airline’s operation, they wanted to ensure that there is no disruption caused by this system change. The partnership with Coforge was to ensure continuity of Flight Crew Planning and Control Processes post the upgradation of the existing crew rostering suite to another one. The seamless crew functionality will enable to determine the most cost-effective use of its flight crew through day-of-operations execution including recovery from disruptions.
The Coforge team employed its rich and extensive testing experience and domain expertise to ensure an uninterrupted crew services continuation.
We offered the following services:
Coforge has a specialized testing framework encompassing all aspects of testing services to ensure nothing but a bug-free delivery each time.
Our solution enabled the transition from current systems for entire Crew Management process from long & mid-term planning to roster building to Crew Control from old legacy platforms to new state of the art systems to ensure continuity of Flight Crew Planning and Control Processes after the transition process seamlessly.
The impacted business areas can be seen from the below pictorial representation.