The client was in the process of consolidating two airlines – one which was operating domestically and the other operating internationally – into a single entity. Coforge assisted this process by introducing a common platform and applications to support and migrate over 160 legacy application
Coforge was tasked with understanding the complex crew ecosystem, the impact on the existing infrastructure, and providing complete IT support.
After an in-depth analysis of the issues, Coforge provided a variety of solutions:
Coforge has a long-standing association with the client. Since 2008, Coforge has provided support to various
business operations like reservations, sales and service, customer loyalty, airport operation, engineering, and various admin functions.
The client was in the process of consolidating itself into a single entity full legacy carrier. Coforge was able to help the client achieve one of the fastest PSS migration (50% faster than the typical implementation). We also built multiple applications to deliver improvement in productivity and provide round the clock support for over 160 applications.