Written by Admin | Oct 6, 2022 6:22:34 AM
The Client
The top regional title insurance underwriter in US.
Challenge
- High Incoming order volumes for typing/data entry
- Unable to meet required TAT of 4 days with the existing team
Solution
- Feasibility test conducted to determine the fields which could be extracted using the RPA tool
- 100% fields mapped and extracted required data fields using automation
Execution
- Extracted data fields saved to client application
- Random audit performed on extracted fields to ensure accuracy
Value Delivered
Exceeded Turn time requirements
100% volume delivered within deadlines
Reduced operational expense:
- Automated the work handled by 9 FTE
- 99% accuracy maintained