Master data management: de-duplicating 2.8m customer records for a leading US bank
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The Client
A Top 20 U.S. Bank
Challenge
Master Data De-duplication - 2.8M customer records across consumer and commercial banking divisions with incomplete information requiring deduplication.
Solution
Combination of Data experts and banking domain experts deployed to design the process of capturing missing information from various systems of origin and documents.
Execution
Designed an operating model to ensure the completeness and accuracy of customer data
Prioritized de-duplication of data based on risk impacts
Set up consolidation services with required skill sets, and operationalized the de-duplication process
Value Delivered
Data completeness achieved >99.5%
Productivity level achieved ~200% within 1st 3 months of operations
Effective execution of deduplication and enriched data analysis
